Infinite InterChange Guide Table of Contents

Abbreviated

Introduction to Infinite InterChange

Installation and Basic Configuration

Internet Gateways

Using Infinite InterChange

Monitoring System Use

Configuration

Infinite InterChange News Server

Infinite InterChange and UP.Phones

Modifying WebMail Templates

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Infinite InterChange Guide Table of Contents

Detailed

Introduction to Infinite InterChange

Introduction to Infinite InterChange

Stand Alone E-mail Server

Remote Access E-mail Server

How to Use This Guide

Getting Help

Technical Support

Installation and Basic Configuration

Introduction to Installation and Basic Configuration

System Requirements (Server)

System Requirements (User)

E-mail Post Offices and Services Supported

Installation

Installing Infinite InterChange

Upgrading, Using WebMail, Registering

Configuration

Setup Wizard

Infinite InterChange Setup Wizard

Setup Wizard - Stand-alone SMTP Mail Server

Setup Wizard - Gateway and/or Remote Access

Configuring an E-mail Interface

Configuring an E-mail Interface

EXP and SMF Interface Configuration

FFAPI Interface Configuration

IMAP Interface Configuration

MAPI Interface Configuration

EXCH Interface Configuration

POP3 Interface Configuration

SMTP Interface Configuration

VIM Interface Configuration

Registering Users

Registering Users

Automatically Registering Users

Creating an Import File

Individually Registering Users

Internet Gateways

Introduction to Internet Gateways

System Requirements (Internet Gateways)

Supported E-Mail Applications

SMF Gateway

SMF Gateway Configuration Overview

Step 1: Define a Gateway

Step 2: Configure the SMF Gateway

Step 3: Test Your SMF Gateway Configuration

Microsoft Mail Gateway

Microsoft Mail Gateway Configuration Overview

For Networks with Multiple Postoffices

Step 1: Define a Mailbox in Microsoft Mail

Step 2: Configure the Microsoft Mail Gateway

Step 3: Enable Downstream Postoffices

Step 4: Test Your Microsoft Mail Gateway Configuration

cc:Mail Gateway

cc:Mail Gateway Configuration Overview

For Networks with Multiple Post Offices

Step 1: Define a Post Office in cc:Mail

Step 2: Configure the cc:Mail Gateway

Step 3: Configure Downstream Post Offices

Step 4: Test Your cc:Mail Gateway Configuration

Exchange Gateway

Exchange Gateway Configuration Overview

Step 1: Define the Exchange Gateway to the Exchange Server

Step 2: Configure Internet Addressing

Step 3: Establish a Windows NT User Account

Step 4: Configure the Exchange Gateway

Step 5: Test Your Exchange Gateway Configuration

Using Infinite InterChange

Using Infinite InterChange

The Main Window

Starting Infinite InterChange

Connecting to WebMail

Connecting via an IMAP4 or POP3 Client

Stopping Infinite InterChange

Monitoring System Use

Monitoring System Use

Active Users Log

Activities Log

Statistics Log

Intruder Lockout Log

Configuration

Introduction to Configuration

Changing System Service Settings

Changing System Service Settings

HDML Server Configuration Dialog Box

IMAP4 Server Configuration Dialog Box

Configuring the LDAP Client

Configuring the NNTP Server

Creating Server-based Rules

Configuring the POP3 Server

Configuring the WebMail Server

Configuring the LDAP Server

Configuring Remote E-Mail Forwarding

Configuring Infinite InterChange Security

Configuring Infinite InterChange Security

E-mail User Names and Passwords

Restricting Access from IP Addresses

Configuring Intruder Lockout Settings

Unlocking a User Account

File Extension Mappings

Updating a File Extension Mapping

Adding or Editing a File Extension Mapping

Deleting a File Extension Mapping

Configuring Web Browsers

Configuring Web Browsers

Automatically Starting Infinite InterChange After Reboot

Automatically Starting Infinite InterChange After Reboot

Changing a Network Connection for Automatic Startup

Removing a Network Connection for Automatic Startup

Infinite InterChange News Server

Introduction to News Server

What are Newsgroups?

How Do People Subscribe?

Configuring Your News Server

Newsgroup Addressing

Creating a Newsgroup

Configuring a Newsgroup

Mirroring an Existing Newsgroup

Deleting a Newsgroup

Infinite InterChange and UP.Phones

Unwired Planet License Agreement

Introduction to UP.Phones

UP.Phones and InterChange

Setting up the UP.Phone

Logging on and Displaying the Main Menu

Viewing a Message

Creating and Sending a Message

Creating and Removing Address Book Entries

Customizing UP.Phone Mail

Ending Your UP.Phone Mail Session

Modifying WebMail Templates

Introduction to WebMail Templates

IMPORTANT POINTERS

WebMail Templates and Graphics

Changing the Graphics in a Template

Changing the Layout of a Template

Introduction to Infinite InterChange

Stand-alone e-mail server
For organizations that are implementing e-mail, Infinite InterChange is an e-mail server that enables your local users to exchange e-mail with the Internet and each other. Infinite InterChange uses the Internet standard SMTP for local delivery and Internet mail exchange. For more information, click here.

Remote access e-mail server
Infinite InterChange allows users to access their network e-mail over an Internet connection. Infinite InterChange provides access to Microsoft Mail, Microsoft Exchange, cc:Mail, Connect≤, MHS, and other e-mail systems from any device with an Internet connection and a compatible client. It even provides e-mail access to a cellular telephone or PCS telephone compatible with the UP.Phone standard from Unwired Planet, Inc. For more information on remote e-mail access, click here.

Internet gateways
Infinite InterChange includes several gateways to connect your existing e-mail system to the Internet. Infinite InterChange provides gateways for Connect≤, NetWare MHS, Microsoft Mail, Lotus cc:Mail, and Microsoft Exchange Server. For more information, click here.

News Server
Through Infinite InterChange's Network News Transport Protocol (NNTP) server, users can access existing Internet newsgroups as well as private newsgroups that you can create within your organization. This feature makes Infinite InterChange a great tool for collaborative efforts within your organization. For more information, click here.

Rules Server
The Infinite InterChange Rules server lets the system administrator manage a user's messages from the Infinite InterChange server. Using the Rules server, you can create rules that automatically file, forward, delete, change the status of, and send automatic replies to messages. Because the system administrator needs a user's password, the administrator can manage the user's e-mail only with his/her knowledge. For more information, click here.

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Stand Alone E-mail Server

An IMAP4 (Internet Message Access Protocol version 4) client. Users can use an IMAP4 e-mail client, such as Infinite Technologies ExpressIT! 2000, to create, read, and manage their e-mail. IMAP4 allows on-line, interactive, message retrieval and management, which makes remote access as easy as local access.

A POP3 (Post Office Protocol 3) e-mail client. Users can use one of the popular POP3 e-mail clients such as Eudora, Pegasus, Netscape mail, or ExpressIT! 2000 to send, read, and manage their e-mail. POP3 e-mail clients allow users to download their e-mail and work off line, but they do not allow interactive updates like IMAP4. POP3 works well for the person who is traveling and wants to connect to Infinite InterChange, exchange messages, and then disconnect and work off line to read, manage, and create messages.

Web browser. Infinite InterChange allows users to read, respond to, create, and manage their e-mail from any computer that has a Web browser such as Netscape, Mosaic, or Microsoft's Internet Explorer. This interface is called Infinite Technologies WebMail. No client installation is necessary. The administrator performs all system administration tasks directly from Infinite InterChange. From a Web browser, the user simply enters the Uniform Resource Locator (URL) of the Infinite InterChange server. WebMail displays its log in screen. From there, WebMail displays a series of screens, like any e-mail client, that allow you to read, send, and manage your messages. The e-mail "client" that people see consists of Web pages written in HyperText Markup Language (HTML) and transmitted via the HyperText Transport Protocol (HTTP). Information for setting up the WebMail server is included in this guide. Information about using the WebMail "client" is provided in The WebMail User's Guide.

UP.Phone-compatible telephone such as the AT&T PocketNet Phone that is connected to the Internet. Infinite InterChange allows a user who has a cellular or PCS phone that is compatible with the UP.Phone standard from Unwired Planet, Inc. to access his/her mailbox directly from that mobile telephone. From that UP.Phone device, a user can create, reply, forward, and delete messages. Infinite InterChange uses the Handheld Device Markup Language (HDML) developed by Unwired Planet, Inc. to transmit the messages and other information.

You can register new users as SMTP users and Infinite InterChange will create a mailbox for them. Users can access their Infinite InterChange SMTP mailboxes over an Internet, intranet, or IPX connection.

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Remote Access E-mail Server

An IMAP4 (Internet Message Access Protocol version 4) client. Remote users can use an IMAP4 e-mail client, such as Infinite Technologies ExpressIT! 2000, to access their e-mail messages through the Internet. IMAP4 allows on-line, interactive, message retrieval and management, which makes remote access as easy as local access. IMAP4 is emerging quickly as an important method of remote access.

A POP3 (Post Office Protocol 3) e-mail client. Remote users can use one of the popular POP3 e-mail clients such as Eudora, Pegasus, Netscape mail, or ExpressIT! 2000 to access their office e-mail system through the Internet. POP3 e-mail clients allow users to download their e-mail and work off line, but they do not allow interactive updates like IMAP4. POP3 e-mail clients are ideal for users who are charged by the minute by their Internet service providers. POP3 works well for the person who is traveling and wants to connect to the Internet, exchange messages through the Infinite InterChange server, and then disconnect and work off line to read, manage, and create messages.

Web browser. Infinite InterChange allows users to read, respond to, create, and manage their e-mail from any computer that has a Web browser such as Netscape, Mosaic, or Microsoftís Internet Explorer and access to the Internet. They do not need a dedicated e-mail application on a remote computer. This interface is called Infinite Technologies WebMail. No client installation is necessary. The administrator performs all system administration tasks directly from Infinite InterChange. In addition, because Infinite InterChange accesses your companyís e-mail database, remote e-mail activities (reading messages, deleting messages, creating messages, etc.) are reflected when the user returns to the office. From a Web browser, the user simply enters the Uniform Resource Locator (URL) of the Infinite InterChange server. WebMail displays its log in screen. From there, WebMail displays a series of screens, like any e-mail client, that allow you to read, send, and manage your messages. The e-mail ìclientî that people see is really Web pages written in HyperText Markup Language (HTML) and transmitted via the HyperText Transport Protocol (HTTP). Information for setting up the WebMail server is included in this guide. Information about using the WebMail ìclientî is provided in The WebMail Userís Guide.

UP.Phone-compatible telephone such as the AT&T PocketNet Phone that is connected to the Internet. Infinite InterChange allows a user who has a cellular or PCS phone that is compatible with the UP.Phone standard from Unwired Planet, Inc. to access his/her mailbox directly from that mobile telephone. From that UP.Phone device, a user can create, reply, forward, and delete messages. Infinite InterChange uses the Handheld Device Markup Language (HDML) developed by Unwired Planet, Inc. to transmit the messages and other information.

Infinite InterChange allows users to access their existing post offices or messaging services, including the following:

SMF/MHS mailboxes including BeyondMail, Office-Logic, and DaVinci eMAIL

VIM mailboxes including Lotus cc:Mail

FFAPI post offices including Microsoft Mail

EXP post offices from Infinite Technologies ExpressIT! and ExpressIT! 2000

Extended MAPI messaging services including Infinite Technologies Connect≤Exchange or the Microsoft Exchange Server

POP3 post offices such as those provided by many Internet service providers

IMAP4 post offices such as those provided by Internet service providers

Infinite InterChange provides local e-mail access from within your organizationís LAN from almost any e-mail client to almost any e-mail database.

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How to Use This Guide

If you plan to use the WebMail server, you can learn about the user interface by referring to The WebMail Userís Guide.

If you are using Infinite Technologies ExpressIT! 2000 in your organization, refer to The ExpressIT! 2000 Guide.

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Getting Help

You may purchase additional copies of the printed guide through your reseller.

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Technical Support

• The name of the product and the products that you are using with Infinite InterChange

• The version number of Infinite InterChange and the products that you are using with Infinite InterChange

• Your hardware and software configuration

• The name and version number of the Web browser used if the problem involves the WebMail user interface

• A complete list of the events that led up to the problem

• The exact wording and punctuation of any error messages that you or your users received

If you cannot contact your reseller, contact Infinite Technologiesí Technical Support. Both evaluation products and purchased products are serviced by our responsive Technical Support Representatives, who will answer your questions about our products. You may contact them via telephone, fax, or the Internet.

Hours

  Monday through Friday, 9 a.m. - 6 p.m. Eastern Time

Telephone

  410-363-9453

Fax

  410-363-0846 or 410-363-3779

Internet

  SUPPORT@InfiniteMail.com

Web Site

  HTTP://www.InfiniteMail.com

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Introduction to Installation and Basic Configuration

System Requirements (Server) ó presents the system requirements for the computer on which you will install Infinite InterChange.

System Requirements (User) ó describes the system requirements for Infinite InterChange usersí computers.

E-mail Post Offices and Services Supported ó describes the e-mail post offices that Infinite InterChange supports.

Installing Infinite InterChange ó tells you how to install the Infinite InterChange software.

Infinite InterChange Setup Wizard ó describes the Setup Wizard configuration process, which speeds up the process of configuring Infinite InterChange to meet the needs of your installation.

Configuring an E-mail Interface ó tells you how to configure Infinite InterChange to access your e-mail post offices and messaging services.

Registering Users ó tells you how to register your Infinite InterChange users.

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System Requirements (Server)

• A PC running Windows 95 or Windows NT. This computer should have 4 MB of RAM in addition to the RAM required to run the operating system.

• 32-bit Winsock (WSOCK32.DLL)

• A TCP/IP connection

If you are running the Microsoft Exchange Server, in most cases, you should install Infinite InterChange on a different computer than the one that is running your Microsoft Exchange Server. Because of the limitations of Windows NT, you may install only one SMTP server on any computer. So, if an Exchange Server was running the SMTP connector, Infinite InterChange could not provide its own SMTP, POP3, or IMAP4 services; only WebMail services would be available.

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System Requirements (User)

• A computer connected to the Internet or a dial-in connection to your organizationís intranet

• An account with an Internet service provider

• A supported e-mail client or a Web browser

To access newsgroups sponsored by the Infinite InterChange Network News Transport Protocol (NNTP) server, the user must have an e-mail client such as ExpressIT! 2000 that supports Internet newsgroups.

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E-mail Post Offices and Services Supported

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Installing Infinite InterChange

1. Make sure TCP/IP is installed and operating on your server computer.

2. Execute SETUP.EXE from the appropriate installation medium (diskette, CD, downloaded file): A:\SETUP
   (If your diskette drive is not A:, or you are installing from CD, substitute the appropriate drive letter. Note: For downloaded files, the name of the installation program is often ICGATE.EXE instead of SETUP.EXE.)

3. Use the Enter key. Infinite InterChange Setup displays the Select Destination Directory dialog box.

4. To accept the default drive and directory, use the OK button. Otherwise, select the directory in which you want to install Infinite InterChange and use the OK button. Make sure that the drive that you select has enough space for both the program files and the data files. The Make Backups dialog box displays.
   

5. Select Yes if you want to back up the files that Infinite InterChange replaces during installation. Otherwise, select No.
   

6. When the software installation completes, Infinite InterChange displays a box that displays your serial number and the number of users permitted for your software license.

7. Use the OK button. The Add to Start Menu dialog box displays.

8. To add a shortcut (an icon which allows you to start Infinite InterChange) on your Windows 95 or Windows NT Start Menu, use the Yes button. If you do not want to add a shortcut, use the No button. The README.TXT file displays. This contains information about Infinite InterChange that has changed since the publication of the documentation.
   

9. Use the OK button after you read the information contained in this file.

If you will use Infinite InterChange for remote e-mail access, or if you will use Infinite InterChange as an independent e-mail server, refer to the following topics.

Configuring an E-mail Interface

Registering Users

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Upgrading, Using WebMail, Registering

If you are moving from WebMail to Infinite InterChange, install Infinite InterChange in your WebMail directory to keep your WebMail configuration intact.

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Infinite InterChange Setup Wizard

Setup Wizard - Stand-alone SMTP Mail Server

Setup Wizard - Gateway and/or Remote Access

Configuring an E-mail Interface

1. Start Infinite InterChange by selecting the InterChange shortcut from the Windows Start Menu. (If you did not add InterChange to the Start Menu, start Infinite InterChange by running INTERCHG.EXE. INTERCHG.EXE will be located in the directory that you specified during installation.) The Infinite InterChange main window displays.

2. The first time you run Infinite InterChange, the SMTP Configuration dialog box displays. This dialog box allows you to determine how Infinite InterChange will deliver messages.

   

   A Completed SMTP Configuration Dialog Box

3. Fill in the information on this dialog box and use the OK button. Refer to SMTP Interface Configuration.

4. From the Configure menu, choose E-mail Interfaces. The E-mail Interfaces dialog box displays.

5. From the list of e-mail interfaces, select the type of e-mail system that you want to access through Infinite InterChange. Note that you must configure the SMTP Server Interface if you have not already done this. Infinite InterChange supports the following e-mail interfaces:

   MAPI ó one of two interfaces that connects Infinite InterChange to the Microsoft Exchange Server and the only interface that supports other Extended MAPI messaging services such as Infinite Technologies Connect≤Exchange or Microsoft Mail (if your local users have computers with 32-bit Windows). If you are using the MAPI interface, your usersí computers must have Microsoft Inbox and MAPI profiles that include the Extended MAPI messaging service as a transport. In addition, a userís personal message store (PST) and personal address book (PAB) must be located on a network drive that Infinite InterChange can access.

   EXCH ó one of two interfaces that connects Infinite InterChange to your Microsoft Exchange Server mailbox. The EXCH interface is simpler to set up than the MAPI interface for communication with the Microsoft Exchange Server because it does not require a separate MAPI profile for each user. Instead, you must create one administrator profile that Infinite InterChange will use to communicate with the Exchange Server.

   EXP ó connects Infinite InterChange to an ExpressIT! or ExpressIT! 2000 post office. It lets you see both SMF mail and mail stored in message folders within ExpressIT! 2000.

   FFAPI ó connects Infinite InterChange to a Microsoft Mail post office. Because of Microsoft Mailís design, Infinite InterChange can retrieve only new mail; it cannot access mail that the Microsoft Mail client has already retrieved. Although you can use FFAPI, if your users have 32-bit Windows installed on their local computers, you may want to use the MAPI interface instead. If your local users have 16-bit Windows, you must use FFAPI to access your Microsoft Mail post office.

   IMAP ó connects Infinite InterChange to mailboxes on an IMAP4 server that you are communicating with via the Internet. It sends outbound mail messages via SMTP.

   SMF ó connects Infinite InterChange to an MHS-, SMF-, or Connect≤-based post office other than ExpressIT! 2000 or ExpressIT!. For example, if you are using DaVinci eMAIL, BeyondMail, or Office-Logic, you would configure SMF. If you are using Office-Logic, InterChange will retrieve all of the userís mail. If you are using one of the other e-mail applications listed, InterChange will retrieve only new mail; it cannot access mail that the e-mail application has already retrieved.

   POP3 ó connects to a POP3 server over the Internet. This server is usually provided by an Internet service provider.

   SMTP ó allows Infinite InterChange to act as a SMTP mail server and to send outbound messages. It accepts messages for gateway users and other users who you configure to use this interface. The SMTP user's mailbox will reside physically on Infinite InterChange. The SMTP interface allows Infinite InterChange to function as a stand-alone e-mail system.

   VIM ó connects Infinite InterChange to Lotus cc:Mail post offices.

6. Use the Configure button. Infinite InterChange displays the Mail Database Location dialog box or the Configuration dialog box for the interface that you selected. The box that displays depends upon the interface that you select.

7. Complete the information on the dialog box for each of the post offices/services that you will be accessing via Infinite InterChange and use the OK button.

Click on a topic to learn how to configure an e-mail interface.

• EXP
• SMF
• FFAPI
• IMAP
• MAPI
• EXCH
• POP3
• SMTP
• VIM

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EXP and SMF Interface Configuration

Following are the fields on the Mail Database Location dialog box for the EXP and SMF interfaces:

Mail Database Location

Type the path name of your e-mail database. This pathname is the same as your MV variable.

Use NetWare passwords (if available)

Select Yes to use the passwords established in NetWare. Select No if you want your users to log in using their passwords defined in C2SETUP or MHS. Infinite InterChange defaults to Yes.

Perform Local SMF Delivery

Select Yes if you want messages between local e-mail users to be deposited directly in usersí mailboxes. Select No if you want Connect≤ or MHS to route all messages including local messages.

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FFAPI Interface Configuration

Fill in the following field on the Mail Database Location dialog box for the FFAPI interface:

Mail Database Location

Type the path name of your Microsoft Mail e-mail database.

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IMAP Interface Configuration

Following are the fields on the Mail Database Location dialog box for the IMAP interface:

IMAP4 Server Address

Type the IP address or host name of the IMAP server that you are communicating with over the Internet.

Default Encoding

The method used by InterChange for encoding attachments or text that is not in ASCII format. Select MIME or UUENCODE . We recommend selecting MIME unless you communicate frequently with systems that only understand UUENCODING.

Default Character Set

This setting determines the character set that Infinite InterChange will use for your outgoing messages.

Select US-ASCII, ISO-8859-1, or JIS. Because ISO-8859-1 is emerging as the Internet standard when MIME is used, we recommend that you select ISO-8859-1 unless the SMTP host with which you usually communicate prefers US-ASCII. Select JIS when you transmit Japanese Windows text over the Internet. The default value is ISO-8859-1.

Use SMTP Server for outbound messages

Select this option to use the Infinite InterChange SMTP Server to route outbound messages from IMAP Interface users. Clear this option to have Infinite InterChange send outbound messages to the SMTP port on the IMAP4 server defined on this dialog box. The SMTP Server at the existing IMAP4 server will route the outbound messages.

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MAPI Interface Configuration

Fill in the following field on the MAPI Configuration dialog box for the MAPI interface:

Default Address Type

Type the kind of e-mail address that your e-mail service accepts. For example, if you are connecting to Connect≤, you would type MHS. For most other configurations, use SMTP, which is the default value.

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EXCH Interface Configuration

1. ) Establish the Windows NT user account from which you will run InterChange.

2. ) Install the Infinite Exchange Server interface on your Exchange Server computer.

3. ) Create a MAPI administrator account profile.

4. ) Return to the Exchange Server Configuration dialog displayed by the InterChange Wizard.

Step 2 - Install Infinite InterChange Exchange Server Interface

In most cases, Infinite InterChange should be installed on a different computer than the one that is running your Microsoft Exchange Server. Because of the limitations of Windows NT, you may install only one SMTP server on any computer. So, if an Exchange Server was running the SMTP connector, Infinite InterChange could not provide its own SMTP, POP3, or IMAP4 services; only WebMail services would be available.

The procedure that follows tells you how to install the Infinite InterChange Exchange Server interface on your Microsoft Exchange Server computer.

1. Copy WEBSVCEX.EXE and WEBNTRTS.EXE from the directory that contains your InterChange files to a directory on the NT server that is running Microsoft Exchange Server. (You do not have to copy these files if you are running Infinite InterChange on the same computer as the Microsoft Exchange Server.)

2. Run WEBSVCEX.EXE.

3. Supply the user name and password for an Exchange Server service account administrator to complete the installation of this service. Specify the user name in the format: domain\username

   where domain is the domain name in which the account resides.

   The installation procedure will attempt to assign the following advanced user rights to the user id that you specify:

   • Log on as a service
   • Act as a part of the operating system

4. Verify that these rights are properly assigned by using the User Manager utility from Windows NT.

Step 3 - Create the MAPI Administrator Account Profile on your Infinite InterChange Computer

1. From the Control panel, select Mail or Mail and Fax.

2. Create a new MAPI profile that includes the Microsoft Exchange Server service. When you define this profile, provide the Exchange Server name and the name of an account on that server. For best results, specify the account name that goes along with the user id that you used to log in. (You can use any account name on the server.) Note the name of this MAPI profile that you have created.

3. Test the profile. On your Infinite InterChange computer, use the Exchange client to log in to this profile.

Step 4 - Configure the Exchange Server Interface

1. From the Configure menu of Infinite InterChange, choose E-mail Interfaces. The E-mail Interfaces dialog box displays.

2. From the list of e-mail interfaces, select EXCH and use the Configure button. The Exchange Server Configuration dialog box displays.

3. Fill in the fields on this dialog box. When complete, use the OK button. A description of the fields follows.

MAPI Admin Profile

Type the name of the MAPI administrator account profile that you created in Step 3. When you supply this name, Infinite InterChange completes the remaining fields. If Infinite InterChange cannot decipher profile, you must fill in the remaining fields.

Organization

The Organization (top level) name at your Exchange Server (/O=name in X.400 style addressing).

Site

The site name of your Exchange Server (/OU=name in X.400 style addressing).

Server

The server name of your Microsoft Exchange Server.

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POP3 Interface Configuration

Following are the fields on the Mail Database Location dialog box for the POP3 interface:

POP3 Server Address

Type the IP address or host name of the POP3 server that you are communicating with over the Internet.

For example:

• POP3SERV.COM
• 204.345.142.95

Do not specify the address of your Infinite InterChange server in this field. To create a POP3 account on the Infinite InterChange server, select the SMTP interface when you set up accounts for your users.

Default Encoding

The method that Infinite InterChange uses for encoding attachments or text that is not in ASCII format. Select MIME or UUENCODE. We recommend selecting MIME unless you communicate frequently with systems that only understand UUencoding.

Default Character Set

This setting determines the character set that Infinite InterChange will use for your outgoing messages. Select US-ASCII, ISO-8859-1, or JIS. Because ISO-8859-1 is emerging as the Internet standard when MIME is used, we recommend that you select ISO-8859-1 unless the SMTP host with which you usually communicate prefers US-ASCII. Select JIS when you transmit Japanese Windows text over the Internet. The default value is ISO-8859-1.

Keep Messages on Server?

Select Yes to leave the messages on the POP3 server so that they can be retrieved by another e-mail system. Select No if you want your messages removed from your POP3 server when Infinite InterChange delivers them to your computer.

Technical note: To keep messages on the server, the POP3 server must support the UIDL command.

Use SMTP Server for outbound messages

Select this option to use the Infinite InterChange SMTP Server to route outbound messages from POP3 Interface users. Clear this option to have Infinite InterChange send outbound messages to the SMTP port on the POP3 server defined on this dialog box. The SMTP Server at the existing POP3 server will route the outbound messages.

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SMTP Interface Configuration

This dialog box has tabs, which allow you to configure different aspects of SMTP. The topics that follow describe the fields on these tabs.

For a basic configuration, just complete the General tab. You may use the other tabs to configure advanced features later.

Click on the following topics to learn about the fields on the tabs of the SMTP Configuration dialog box.

General Tab ó lets you set up the SMTP server.

Aliases Tab ó allows you to reroute messages that are sent to a specified Infinite InterChange user.

Domains Tab ó allows you to establish additional domains that can be serviced by Infinite InterChange.

Remote Domains Tab óallows you to establish one or more remote domains that can be serviced by Infinite InterChange.

Dial-Up Tab ó allows you to configure Infinite InterChange to use Windows Dial-up Networking . This option allows smaller sites to exchange e-mail and news messages via a part-time Internet connection.

Shared POP3 Tab ó allows you to configure Infinite InterChange to retrieve e-mail from a shared POP3 mailbox.

UUCP Tab ó allows you to configure Infinite InterChange to exchange mail with the Internet via a UUCP mailbox.

For information on exchanging e-mail over a part-time Internet connection, click here.

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SMTP Configuration - General Tab

Receive Messages

Select Yes to activate your Infinite InterChange SMTP server so that it receives messages. You must select Yes to use the any of the Infinite InterChange e-mail gateways.

Host Name

Type the host name for Infinite InterChange. This host name must be registered with your Internet service provider or domain name services provider. For example:

  SPARKY.ACME.COM

Use DNS for routing outbound mail (smart mailer)

Select this field if you want to use Domain Name System (DNS) to translate the Internet addresses that you use to the most current IP addresses. When this option is selected, Infinite InterChange will send messages using the most direct route possible. Clear this box if you do not want to use DNS. When this option is cleared, Infinite InterChange will pass all outbound mail to a relay host that you define. The relay host will translate Internet addresses to IP addresses.

If Infinite InterChange can locate your current DNS configuration as defined in Windows, this option is enabled by default. We recommend enabling this option.

Name Servers

Type the IP address or Internet address of your domain name server in this field and use the Add button. To remove a name server from your list, highlight the name server and use the Remove button. A domain name server translates the Internet addresses that you use to the most current IP addresses. Note that Infinite InterChange will attempt to read your current name server configuration from Windows. If it can, Infinite InterChange will fill in the name servers fields.

Relay Host Address

The host name or the IP address of your SMTP relay host that will accept and forward inbound and outbound messages. For example:

  C2SMTP3.COM

If you are not using DNS for routing outbound mail, you must specify a Relay Host Address.

Default Encoding

The method used by Infinite InterChange for encoding attachments or text that is not in ASCII format. Select MIME or UUENCODE. We recommend selecting MIME unless you communicate frequently with systems that only understand Uuencoding.

Default character set

This setting determines the character set that Infinite InterChange will use for your outgoing messages.

Select US-ASCII, ISO-8859-1, or JIS. Because ISO-8859-1 is emerging as the Internet standard when MIME is used, we recommend that you select ISO-8859-1 unless the SMTP host with which you usually communicate prefers US-ASCII. Select JIS when you transmit Japanese Windows text over the Internet.

The default value is ISO-8859-1

Click here if you want the SMTP Server to use a port other than port 25.

For basic configuration, you can skip to Testing Domain Name Services after completing the General tab. You may configure advanced features later.

For information on using a part-time Internet connection to receive e-mail, click here.

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SMTP Port

PortNumber=n

where n is the new port number that the SMTP Server will use.

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E-mail for Part-time Internet Connections

Unfortunately, the SMTP protocol is designed to send mail to a host that has a full-time Internet connection. But Infinite InterChange has a number of features that enable mail exchange over a part-time connection. A description of part-time configuration options follows. Discuss these options with your service provider to determine which option is the best approach for your organization. Each approach requires that you configure Infinite InterChange to use Windows Dial-Up Networking. Refer to SMTP Configuration - Dial-Up Tab to configure Infinite InterChange to use Dial-Up Networking.

Auto-detect Connect on Demand

In this approach, your service provider will accept mail for your domain and store it in a mail queue, a directory for outbound Internet messages. When your network establishes a connection to the service provider, the service provider automatically detects this connection and sends the waiting mail to your network. This approach requires a dedicated IP address. If you use this approach, be sure to configure the Infinite InterChange SMTP Server to maintain a connection for 5 to 15 minutes each time it establishes an Internet connection. Refer to SMTP Configuration - Dial-Up Tab for configuration information.

Finger

Finger is an Internet utility that often allows a host to obtain information about another host. Many service providers will send mail to a remote host when that host initiates a finger connection with the service provider. To configure Infinite InterChange to establish a finger connection each time it connects to your service provider, refer to SMTP Configuration - Dial-Up Tab. This approach requires a dedicated IP address.

ETRN

ETRN is an SMTP command that a client can send to a service provider to stimulate mail flow from that service provider. To configure Infinite InterChange to send the ETRN command each time it connects to your service provider, refer to SMTP Configuration - Dial-Up Tab. This approach requires a dedicated IP address.

UUCP Mailbox

Many service providers can establish UUCP (UNIX-to-UNIX Copy Program) mailboxes for their clients. These service providers use the UUCP protocol to store and forward Internet messages for their clients. Infinite InterChange can log into this UUCP mailbox periodically, send Internet mail, and receive Internet e-mail for an entire network. Infinite InterChange uses a TCP/IP connection, such as Windows Dial-Up Networking, to connect to the service provider. The Infinite InterChange server may use a dynamically assigned IP address to retrieve e-mail from a UUCP mailbox. To configure Infinite InterChange to retrieve mail from a UUCP mailbox, refer to SMTP Configuration - UUCP Tab.

Shared POP3

Many Internet service providers maintain POP3 mailboxes for their clients. Service providers store the clientís e-mail in the POP3 mailbox until the client logs in and retrieves the waiting e-mail. A shared POP3 mailbox stores mail for an entire domain. So a client with a part-time Internet connection can log into a shared POP3 mailbox and retrieve Internet e-mail for the entire network.

Infinite InterChange can retrieve mail from a shared POP3 mailbox and route the mail to Infinite InterChange users. This shared POP3 mailbox can reside on your service providerís network or on another Internet host. Because of potential problems with messages addressed to BCC recipients and mail from discussion lists, we recommend that the shared POP3 account that is used be created and maintained by another site running Connect≤SMTP or Infinite InterChange. This site will tunnel the necessary BCC and discussion list headers to make sure that all mail is properly routed. The Infinite InterChange server may use a dynamically assigned IP address to retrieve e-mail from a shared POP3 mailbox. To configure Infinite InterChange to retrieve mail from a shared POP3 mailbox, refer to SMTP Configuration - Shared POP3 Tab.

Infinite InterChange can also provide shared POP3 mailboxes for remote hosts. To configure Infinite InterChange to host a shared POP3 mailbox, refer to SMTP Configuration - Remote Domains Tab.

For information about Web browsing over a part-time Internet connection, click here.

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Web Browsing over a Part-time Internet Connection

For information, see the Infinite Link Web site at http://www.ilink.com.

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SMTP Configuration - Aliases Tab

You can also use aliases to reroute messages from an old domain to a new domain. For example, if you are changing your networkís domain name from begonia.com to magnolia.com, you could set up an alias to route messages for user@begonia.com to user@magnolia.com.

The procedure that follows tells you how to create an alternate name (an alias) for a user or domain or how to change an existing alias.

1. Go to the Aliases tab of the SMTP Configuration dialog box, and use the New button. To modify an existing alias, select the alias that you want to modify and use the Edit button. The Define Alias dialog box displays.

2. In the Alias box, type the name that you want to use for the alternate address. You may use any unique name. The name that you use should not be a registered SMTP user account on Infinite InterChange. For example, if you wanted to create an alias for your human resources department for job applicants, you could create the alias JOBS. The address for JOBS would be JOBS@ACME.COM if the name of your Infinite InterChange host was ACME.COM. You can also define an alias for an entire domain. For example, if you are changing your Internet domain name, type *@olddomain, where olddomain is your old domain name.

3. In the Send to box, type the e-mail address or the user name of the user to whom you want to route messages. The user must have an Infinite InterChange account. For example, to route messages addressed to JOBS@ACME.COM to an Infinite InterChange user with CHERYL as her user name, you would specify CHERYL or CHERYL@ACME.COM. If you are routing messages from an old domain to a new domain, type *@newdomain, where newdomain is your new domain name.

4. Use the OK button.

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SMTP Configuration - Domains Tab

Domains serviced by this host

If you have local SMTP users who belong to a domain other than the domain represented by the host name that you specified on the General tab, you may specify those domain names. To specify an additional domain, type the domain name in this box and use the Add button. To remove a domain from the list, highlight the domain that you want to remove and use the Remove button.

These domain names will apply only for SMTP users defined in Infinite InterChange. Do not specify domains for e-mail gateway users in this field.

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SMTP Configuration - Remote Domains Tab

Infinite InterChange stores messages for remote hosts in a shared POP3 mailbox. The remote Infinite InterChange host must enable the Pick up remote SMTP mail from shared POP3 account feature on the Shared POP3 tab of this dialog box to retrieve mail. Infinite InterChange stores all messages for this domain, including messages from discussion lists that use blind carbon copy addressing, until the remote host retrieves these messages.

Note: By default, Infinite InterChange does not forward mail on from remote domains that are not listed on this screen. This prevents others from using Infinite InterCHange as a relay host for junk mail. To allow Infinite InterChange to forward messages from any domain, click here.

The Remote Domains tab has the following fields:

Queue mail for remote pickup for the following domains:

Specify the domain name of the host that will be picking up mail. Infinite InterChange will accept mail on behalf of any domain that you specify and put it into a shared POP3 mailbox. Then use the Add button. The Options dialog box displays.

Domain will connect via POP3 to pick up mail directly

Select this option if the remote host that you specified will pick up the mail directly via POP3. Clear this option if you want to tunnel mail for this host to mailbox on another host, or if another host will pick up mail for this domain. For more information, refer to the descriptions of Route mail for Domain to a remote shared POP3 mailbox and Route mail for Domain together with.

Password

If Domain will connect via POP3 to pick up mail directly is enabled, specify a password that will be used by the remote host. (The remote host uses the domain name as the user name when connecting, along with this password.)

Confirm Password

Type the password again.

Route mail for Domain to a remote shared POP3 mailbox

Select this option if the remote host will retrieve mail from another remote host. Infinite InterChange will tunnel all mail for this domain to a specified e-mail address. Infinite InterChange will transfer all blind carbon copy addressing information so that the host retrieving messages can receive discussion list messages. See the description of E-Mail Address, which follows.

E-Mail Address

If Route mail for Domain to a remote shared POP3 mailbox is selected, type the e-mail address of the remote shared POP3 mailbox. Infinite InterChange will send all mail for this to domain to the e-mail address in this field.

Route mail for Domain together with

If Domain will connect via POP3 to pick up mail directly box is cleared, then you may specify a domain that will be routed together with another domain. This allows mail for multiple domains to be put into a single shared POP3 mailbox.

For example, webmail.acme.com could accept mail for mickey.acme.com, where mickey.acme.com is an Infinite InterChange server that connects in via dial-up networking. Billy.acme.com might also be defined as a remote domain for which webmail.acme.com accepts mail, but webmail.acme.com puts mail for billy.acme.com into the same mailbox as mail for mickey.acme.com. So, when mickey.acme.com connects in, it picks up mail for itself and billy.acme.com.

In this example, we would enable mickey.acme.com will connect via POP3 to pick up mail directly when defining options for mickey.acme.com. When defining options for billy.acme.com, we would select Route mail for billy.acme.com together with mickey.acme.com.

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SMTP Relay Host

RelayMailForOtherDomains=Yes

Infinite InterChange will forward mail for other domains, regardless of whether or not the Infinite InterChange Server is configured to service that domain.

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SMTP Configuration - Dial-Up Tab

Use dial-up networking for Internet connectivity

Select this option to enable part-time dial-up connectivity. Infinite InterChange will use Windows Dial-up Networking to establish a connection with an Internet service provider or other network.

Dial-up Profile

From the pull-down list, select the name of your Windows Dial-up Networking profile.

You must have a dial-up networking profile defined in Windows. Test this profile to verify that it works before you use it with Infinite InterChange. If you have not defined a dial-up networking profile, you can define one in Windows under Programs/Accessories/Dial-Up Networking. Refer to your Windows documentation for more information on establishing a dial-up networking profile.

User Name

The user name established with your service provider.

Password

The password established with your service provider.

Connections will be made on demand plus:

Connect every n minutes

When you enable dial-up networking, Infinite InterChange will force a connection whenever a local user sends an SMTP mail message or an NNTP news message to the Internet. In addition, you may schedule a connection at a certain interval to exchange messages. To schedule a forced connection, specify the number of minutes between connections in the Connect every n minutes box.

Remain connected for n minutes

Specify the number of minutes that a connection should remain open after the last message exchange occurs. Valid values are in minutes and begin at 1. The default value is 1.

On connect, Finger

Finger is an Internet utility that often allows a host to obtain information about another host. Many service providers will send mail to a remote host when that host initiates a finger connection with the service provider.

If your service provider uses Finger to stimulate mail exchange, enter the name or IP address of the remote host to finger in this field. Infinite InterChange will establish a finger connection each time it connects to the remote host.

On connect, send ETRN to

ETRN is an SMTP command that a client can send to a service provider to stimulate mail flow from that service provider. If your service provider uses ETRN to stimulate mail exchange, enter the name or IP address of the service providerís host in this field. Infinite InterChange will send an ETRN command to this host each time it connects to the remote host.

To configure Infinite InterChange to retrieve e-mail from a shared POP3 mailbox, refer to SMTP Configuration - Shared POP3 Tab.

To configure Infinite InterChange to exchange e-mail via a UUCP mailbox, refer to SMTP Configuration - UUCP Tab.

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SMTP Configuration - Shared POP3 Tab

Pick up remote SMTP mail from shared POP3 account

This field can make it easier for dial-up users to retrieve their e-mail. It also allows Infinite InterChange to work through an Internet service provider account that does not have a fixed IP address. This configuration requires that your Internet service provider or another third party accept mail on behalf of your domain and place it into a standard POP3 mailbox. Infinite InterChange can then periodically log into that mailbox, download the waiting mail, and route it.

Because of potential problems with messages addressed to BCC recipients and mail from discussion lists, we recommend that the shared POP3 account that is used be created and maintained by another site running Connect≤SMTP or Infinite InterChange. This site will tunnel the necessary BCC and discussion list headers to make sure that all mail is routed properly.

Server Name

Specify the name of the server that hosts the shared POP3 mailbox.

User name

The mailbox name. If Infinite InterChange is connecting to another Infinite InterChange server to retrieve mail, use the domain name of the server that is retrieving e-mail (in other words, the ìclientî server).

Password

Specify the password assigned to this mailbox.

Check for mail every n minutes

Specify how often (in minutes) Infinite InterChange should check for new e-mail in the shared POP3 mailbox.

If you are connecting over a dial-up line, the value that you specified for Connect every n minutes for dial-up networking takes precedence over this polling interval. (This polling interval will only be used while you are connected.)

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SMTP Configuration - UUCP Tab

Pick up remote mail from UUCP mailbox

Select this option to retrieve mail for your network from a UUCP mailbox. This option allows you to use a part-time connection to send and retrieve Internet e-mail. This configuration requires that your service provider accept mail for your domain and place it in a UUCP mailbox.

UUCP Server Name

Type the name and the TCP/IP port number of the UUCP server that stores your Internet e-mail. Separate the server name and the port number with a colon (:). For example:

UUISP.ISP.NET:540

Route all outgoing mail through UUCP

Select this option to send all outbound Internet messages to the UUCP mailbox. Clear this option to send all outbound Internet messages using the Infinite InterChange SMTP Server. If your message recipients complain of long delays in receiving e-mail, you may want to clear this option. Because UUCP hosts exchange mail in large batches, these hosts may take longer to send outbound messages.

UUCP Host Name

Type the UUCP host name that your service provider assigned to your Infinite InterChange server when you set up the UUCP account. Infinite InterChange will use this name to identify itself to the remote UUCP server.

Remote UUCP Host

Type the name of the remote UUCP host to which you are connecting.

Login Name

Type the agreed-upon login name that Infinite InterChange will use to log into the remote UUCP host in this field.

Note: If your service provider does not require a login name, leave this field blank.

Login Password

Type the agreed upon password that Infinite InterChange will use to log into the remote UUCP host in this field.

Note: If your service provider does not require a login password, leave this field blank.

Internet Domain Name

The Internet domain name for your Infinite InterChange server. This domain name must be registered with your Internet service provider or domain name services provider. The Infinite InterChange SMTP Server or one of the Infinite InterChange e-mail gateways should be configured to accept mail for this domain.

Connect Script

Use this button to edit the communications script that Infinite InterChange uses to log into the remote UUCP host. Infinite InterChange displays the UUCP Connect Script dialog box.

The default communications script should work with most UUCP hosts. If you need to customize the communications script to communicate with your service provider, refer to Editing the UUCP Communications Script.

Max Packet Size

The maximum size, in bytes, of a packet of data that can be transmitted to the remote host. Valid values are 64, 128, 256, 512, 1024.

Check for mail every n minutes

Specify how often (in minutes) Infinite InterChange should check for new e-mail in the UUCP mailbox.

If you are connecting over a dial-up line, the value that you specified for Connect every n minutes for dial-up networking takes precedence over this polling interval. (This polling interval will only be used while you are connected.)

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Editing the UUCP Communications Script

This section describes the syntax of the communications script and then tells you how to edit your communications script.

Send Strings

Send strings specify data that Infinite InterChange sends to the other host. They are made up of text strings and escape sequences. For example, the send string that follows consists of a Send: statement that includes the escape sequence \L, which sends the UUCP Login Name that you configured to the UUCP host.

  Send: \L

WaitFor strings are strings of text that your host waits to receive from the remote host. For example, the WaitFor string that follows waits for the string ogin: from the remote UUCP host.

  WaitFor: ogin:

If you include a delay string in your script, Infinite InterChange will pause one second before resuming processing. Delay strings have the following format:

  Delay: 1 second

Use the Subsend: and SubWaitFor: statements to handle exceptions to the typical login process. If you do not include an exception handler, the script will terminate with an error when Infinite InterChange does not receive the WaitFor string that it is expecting. If the string that you specify in a WaitFor: statement is not received, the scriptís logic will send the string specified in the SubSend: statement to the remote UUCP host. It will then wait for the string specified in the SubWaitFor: statement before performing the next step of the script.

Example:

  WaitFor: ogin: - SubSend: \r - SubWaitFor: ogin:

1. WaitFor: ogin: waits for the string ogin: to be received from the remote UUCP host. If it is received, the script proceeds to the next WaitFor: or Send: statement.

2. If the string is not received, the SubSend: \r statement sends a carriage return character to the remote UUCP host.

3. The SubWaitFor: ogin: statement waits for the ogin: string. When it receives that string, the script processor will proceed to the next WaitFor: or Send: statement.

Escape Sequences

Following is a list of escape sequences that you can use in your communications script.

Escape Sequence	Description
""	Null string, used primarily in WaitFor strings
EOT	Sends an end-of-transmission character
\b	Sends a backspace character
\c	Suppresses the line feed character that is added automatically to the send string
\d	Delays processing for one second
\n	Sends a line feed (new line) character
\r	Sends a carriage return character
\s	Sends a space character
\t	Sends a tab character
\\	Sends a backslash character
character	Sends character, which is an ASCII character code specified in octal notation.
\L	Sends the Login Name that you configured
\P	Sends the Login Password that you configured

Default login script

Following is the default communications script that Infinite InterChange uses to log into a remote UUCP host.

  WaitFor: ogin: - SubSend: \r - SubWaitFor: ogin:

  Send: \L

  WaitFor: assword:

  Send: \P

1. WaitFor: ogin: waits for the string ogin: to be received from the remote UUCP host. If it is received, the script proceeds to the next Send: statement.

2. If the string is not received, the SubSend: \r statement sends a carriage return character to the remote UUCP host.

3. The SubWaitFor: ogin: statement waits for the ogin: string. When it receives it, the script processor proceeds to the next Send: statement.

4. Send: \L sends the configured UUCP Login Name to the remote UUCP host.

5. WaitFor: assword: waits for the string assword:.

6. Send: \P sends the configured UUCP Password to the remote UUCP host.

You may use the UUCP Connect Script dialog box to edit the default communications script. When you use the Edit or Add button to change or add a statement, the UUCP Script Event dialog box displays.

Use the descriptions that follow to edit or create a communication statement.

Send String

Select this option to create a send string. Enter the text to send to the remote host in this field.

Wait for prompt

Select this option to create an WaitFor string. Enter the text that Infinite InterChange should wait to receive before processing the next statement in the script.

If not found, send

Use this field to create an exception handler. Type an escape sequence that Infinite InterChange will use if it does not receive the text in the Wait for prompt field.

Then wait for

This field is the second half of the exception handler. Type the text that Infinite InterChange should wait for after sending the If not found send escape sequence.

Delay 1 second

Select this option to have Infinite InterChange pause before processing the next statement.

Use the OK button to save the statement. To move a statement, highlight that statement and use the Move Up or Move Down button. Use the Remove button to delete a statement.

Use the OK button to save changes to your communications script.

Refer to Testing Domain Name Services if you have not tested your DNS configuration.

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Testing Domain Name Services

1. From the Configure menu on the Infinite InterChange main window, select Users. Infinite InterChange displays the Users dialog box.

2. Use the Add button to add a user account. The User Configuration dialog box appears.

3. In the User Name field, type test.

4. From the E-Mail Interface pull-down menu, select SMTP - Local Recipient.

5. In the Password field, type a password for the test account. We recommend password.

6. In the User Full Name field, type test user.

7. If you have defined more than one domain, select a domain from the Domain pull-down list.

8. Use the OK button.

9. Using a POP3 or IMAP4 e-mail client, such as ExpressIT! 2000, Pegasus, Eudora, or Netscape Mail, log into the test account that you created. Specify the user name, password, and domain name of your Infinite InterChange test account.

When your DNS configuration is correct, refer to the instructions for configuring remote e-mail access or Internet gateways.

To configure remote e-mail access, return to Configuring an E-mail Interface.

To configure an Internet gateway, refer to Introduction to Internet Gateways.

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VIM Interface Configuration

Following are the fields on the Mail Database Location dialog box for the VIM interface:

Mail Database Location

Type the path name of your Lotus cc:Mail database.

cc:Mail SMTP Gateway Name

Specify the name of your cc:Mail SMTP gateway if you want Infinite InterChange to append the SMTP gateway name to the end of addresses bound for the Internet automatically.

VIM DLL

Type the complete path name to your VIM DLL.

For example: F:\CCMAIL\VIM.DLL

VIM Interface is

Select 16-bit if Infinite InterChange is running on a Windows 95 computer and a VIM.DLL was included with your copy of cc:Mail. Select 32-bit if you have a 32-bit VIM interface. This interface is usually named VIM32.DLL. (You cannot use a 16-bit VIM interface with Windows NT.)

Configure cc:Mail Bulletin Boards

To use cc:Mail Bulletin Boards, use the Configure cc:Mail Bulletin Boards button. Infinite InterChange displays the cc:Mail Bulletin Board Interface dialog box.

In the Full Path for cc:Mail EXPORT.EXE box, type the path to your cc:Mail EXPORT.EXE file. To add a bulletin board, type the name of the bulletin board and use the Add button. To delete a bulletin board, select the bulletin board that you want to remove and use the Delete button. For example:

  G:\ccmail\ccadmin\export.exe

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Registering Users

You may import information about all of the users for a particular e-mail interface automatically and then modify the list. Click here for information.

You may import user information from a file. Click here for information.

You may register individual users by entering all the information into a form for each user. Click here for information.

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Automatically Registering Users

• EXP or SMF ó Imports users from NETDIR.TAB on the selected host.

• VIM ó Imports users from the specified cc:Mail directory.

• FFAPI ó Imports users from a Microsoft Mail post office.

• EXCH ó Imports users from a Microsoft Exchange Server.

For other e-mail interfaces, you can create an import file. Refer to Creating an Import File for information.

If you have a user license for 1000 users or more, click here to find out how to add users from an existing IMAP or POP3 server.

1. From the Configure menu on the Infinite InterChange window, select Users. Infinite InterChange displays the InterChange Users dialog box.

2. Use the Import button. The User Import dialog box displays.

3. To import selected users, select Select users to be imported and use the OK button. To import all users from a database and update the user listing automatically, select Configure automatic user import and use the OK button.

4. If you are configuring automatic user import, select Enable automatic user import and use the Add button. An Import From prompt displays. From the Import From pull-down list, select the e-mail interface that contains the users that you want to import into Infinite InterChange. If you have created an import file, select (File). The dialog box for the e-mail interface that you selected displays. If you are selecting users to be imported, an Import From prompt displays immediately. From the Import From pull-down list, select the e-mail interface that contains the users that you want to import into Infinite InterChange. If you have created an import file, select (File). The dialog box for the e-mail interface that you selected displays.

Click on a topic listed below to learn how to import users from each of the interfaces.

EXP or SMF

VIM

FFAPI

EXCH

Registering Users on an Existing POP3 or IMAP Server

Use the procedure that follows to configure Infinite InterChange to pass login information to a POP3 or IMAP server.

1. From the Configure menu on the Infinite InterChange window, select Users. Infinite InterChange displays the InterChange Users dialog box.

2. Use the Configure POP3 or IMAP4 Pass-through button. Infinite InterChange displays the Configure POP3 or IMAP4 Pass-through dialog box .

3. Select Allow all users defined to the mail server configured below to use this server.

4. From the Interface pull-down menu, select IMAP or POP3.

5. At the Mail Server prompt, type the Internet name of your POP3 or IMAP server. For example: imap.hoops.net

6. At the Internet Domain prompt, type the domain name of your IMAP or POP3 server. (When users send mail using WebMail, the return address on outbound messages will be user@InternetDomain, where InternetDomain is the domain in this field.)

7. Use the OK button to save your changes.

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Importing Users from EXP or SMF

1. On the EXP or SMF User Import dialog box, specify the path to your ExpressIT! or SMF mail database (your MV environment variable) if the supplied value is not correct.

2. Use the OK button. The Select Users to Import dialog box displays.

3. If you are configuring automatic user import, Infinite InterChange imports account information at this time. If you are selecting accounts to be imported, do one of the following actions:
   • To add all of the users listed, use the Select All button.

   • To add a subset of the list, use the standard Windows list selection keys.

4. Use the OK button. Infinite InterChange registers the selected users.

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Importing Users from EXCH Interface

• To add all of the users listed ó Use the Select All button.

• To add a subset of the list ó When the names appear in a row, hold down the Shift key and then click the first name of the adjoining names and then the last. To select names that are not contiguous, hold down the Control key and click on each name that you want to select.

Use the OK button. Infinite InterChange registers the selected users.

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Importing Users from FFAPI Interface

1. On the FFAPI User Import dialog box, specify the path to your Microsoft Mail post office directory if the supplied value is not correct.

2. Use the OK button. If you are configuring automatic user import, Infinite InterChange imports account information at this time. If you are selecting accounts to be imported, the Select Users to Import dialog box displays.

3. Do one of the following actions:
   • To add all of the users listed, use the Select All button.

   • To add a subset of the list, use the standard Windows list selection keys.

4. Use the OK button. Infinite InterChange registers the selected users.

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Importing Users from VIM Interface

1. On the VIM User Import dialog box in the User Name box, specify the name of a valid cc:Mail mailbox. You are logging into cc:Mail because it will only provide a list of users once you have logged onto cc:Mail.

2. In the Password box, type the cc:Mail password for that mailbox.

3. In the Mail Database dialog box, type the path from this computer to the cc:Mail database where the user mailboxes are stored.

4. Use the OK button. If you are configuring automatic user import, Infinite InterChange imports account information at this time. If you are selecting accounts to be imported, the Select Users to Import dialog box displays.

5. Do one of the following actions:
   • To add all of the users listed, use the Select All button.

   • To add a subset of the list, use the standard Windows list selection keys.

6. Use the OK button. Infinite InterChange registers the selected users.

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Creating an Import File

Action, Username, Interface, Database, Password, FullName, Address

where:

Action ó a code that specifies whether a user is to be added, modified, or deleted from your registration list. This field is required. Valid values are:

A ó add

M ó modify

D ó delete

Username ó the user name of the account that you want to add, modify, or delete. For MAPI, this is the name of the profile. This field is required.

Interface ó The abbreviation of the e-mail interface. Valid values are: EXP, MAPI, FFAPI, SMF, EXCH, IMAP, POP3, and VIM. This field is required for all A (add) or M (modify) actions.

Database ó The path to your mail database. This field is required for EXP, SMF, FFAPI, POP3, IMAP, and VIM.

Password ó The password associated with the User Name. This field is required for SMTP and MAPI.

FullName ó the userís full name. This field is required for SMTP, POP3, and IMAP.

Address ó The userís e-mail address. This field is required for POP3 and IMAP.

Click here for additional information about import file syntax.

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Import File Syntax Notes

  D,Skippy

For other transactions, you may omit the optional fields. For example:

  A,Skippy,EXCH

  A,Skippy,EXCH,,,, 

Surround fields with quotes if a field contains a comma. For example:

  A,Skippy,SMTP,,LizardBoy,"Skippy, The Wonder Lizard" 

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Individually Registering Users

1. From the Configure menu on the Infinite InterChange window, select Users. Infinite InterChange displays the InterChange Users dialog box.

2. Do one of the following actions:
   • To add a new user account ó use the Add button.
   • To modify an existing account ó select the user account and use the Edit button.

   Infinite InterChange displays the User Configuration dialog box. The fields on the dialog box vary depending on the e-mail interface that you select.

3. In the User Name box, type the user name of the person you want to register. The user name that you specify must be the same as the userís user name in the e-mail interface that you selected. If a user will be using Infinite InterChange to access a MAPI post office such as Infinite Technologies Connect≤Exchange or Microsoft Exchange Server, specify his/her MAPI profile name. (This means that the user must have an existing MAPI profile on their computer. For information on establishing a MAPI profile, refer to the documentation for your MAPI messaging client.)

4. From the E-Mail Interface pull-down list, select the userís e-mail interface. A userís e-mail interface is the type of e-mail post office or database in which the userís mail is stored. For example, if a person uses Lotus cc:Mail locally, you would select VIM. For all interfaces except SMTP, the user must be registered on the e-mail interface that you select.

5. If your user does not have a post office, select SMTP. Infinite InterChange will act as the post office for the user. For information on the e-mail interfaces, refer to Configuring an E-mail Interface.

6. In the Mail Database Location box, where it exists, type the path from this computer to the userís e-mail database if the location is different than the path that you assigned when you configured the selected e-mail interface. For POP3 or IMAP4 interfaces, the Mail Database Location is the IP address or the host name of the server on which the userís account resides.

7. If you would like to limit the userís access to Infinite InterChange to certain IP addresses, select the Edit IP Address Registration button. For information about this option, refer to Restricting Access from IP Addresses.

8. If you selected IMAP, POP3, or SMTP as your e-mail interface, in the User Full Name box type the userís complete name. This name will appear on outbound mail that the user sends via SMTP.

9. If you selected IMAP or POP3, in the E-mail Address box, specify the userís e-mail address.

10. If you selected SMTP or MAPI, assign the user a password. This password will be the password that a user who has a MAPI post office or an Infinite InterChange SMTP mailbox must enter.

11. If you selected SMTP, from the Domain pull-down list, select the userís domain if you are working in a messaging environment with more than one domain defined to Infinite InterChange.

12. Use the OK button. Infinite InterChange returns you to the InterChange Users dialog box.

13. Repeat steps 3 through 13 for each user account that you want to add or modify.

14. After you add all of your Infinite InterChange users, use the OK button. Infinite InterChange returns you to the Infinite InterChange window.

You have now completed a basic configuration of InterChange. If you would like to fine tune Infinite InterChange, click here for information about the other configuration options available.

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Introduction to Internet Gateways

Infinite InterChange includes four Internet gateways:

• SMF Gateway
• Microsoft Mail Gateway
• cc:Mail Gateway
• Exchange Gateway

Each gateway converts messages from the format used by your e-mail system to SMTP, the Internet standard for e-mail. For example, the SMF Gateway converts messages from Standard Message Format (SMF), the format used by ExpressIT!, DaVinci eMAIL, Beyond Mail, Office Logic, and other applications, to SMTP. Each gateway also converts Internet messages to the format used by your LAN e-mail system.

The SMTP Server included with Infinite InterChange exchanges Internet messages with your Internet Service provider. Now your LAN e-mail users can exchange messages and files with the Internet using their existing e-mail system.

Infinite InterChange also allows network users to access their e-mail when they are away from the office. Remote users with an Internet connection can use one of the following types of e-mail clients to access their network e-mail.

• An IMAP4 (Internet Message Access Protocol version 4) client. IMAP 4 clients, such as ExpressIT! 2000, allow on-line, interactive message retrieval and management.

• A POP3 (Post Office Protocol 3) e-mail client. POP3 e-mail clients allow users to download their e-mail and work off-line.

• Web browser. Infinite InterChange allows users to read, respond to, create, and manage their e-mail from any computer with a Web browser, such as Netscape, Mosaic, or Microsoftís Internet Explorer.

• UP.Phoneô-compatible telephone, such as AT&T PocketNet Phone, that is connected to the Internet.

For more information on accessing e-mail remotely, refer to Configuring an E-mail Interface.

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System Requirements (Internet Gateways)

• A PC running Windows 95 or Windows NT. This computer should have 4 MB of RAM in addition to the RAM required to run the operating system.

• 32-bit Winsock (WSOCK32.DLL, included with Windows 95 or NT).

• A TCP/IP connection.

• Infinite Technologies Connect≤, NetWare Global MHS, or NetWare MHS (for systems using the SMF Gateway only).

• A compatible e-mail application.

• Domain name services with the necessary MX records and A records established with your Internet service provider.

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Supported E-Mail Applications

• SMF-based applications including ExpressIT!, ExpressIT! 2000, BeyondMail, DaVinci eMAIL, and Office Logic

• Microsoft Mail including Windows for Workgroups Postoffices

• Lotus cc:Mail

• Microsoft Exchange Server

For configuration instructions, click on one of the following gateway names:

SMF Gateway

Microsoft Mail Gateway

cc:Mail Gateway

Exchange Gateway

Return to Table of Contents

Using more than one gateway

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SMF Gateway Configuration Overview

• Step 1: Define a Gateway ó describes how to define the SMF Gateway in Connect≤, NetWare MHS, and NetWare Global MHS

• Step 2: Configure the SMF Gateway ó describes how to configure the SMF Gateway in Infinite InterChange

• Step 3: Test your SMF Gateway Configuration ó tells you how to test your ability to send Internet messages through the SMF Gateway

The SMTP Server is the component of Infinite InterChange that sends Internet e-mail to a service provider or remote host. In order to use an Infinite InterChange e-mail gateway, you must first configure the SMTP Server. Refer to SMTP Interface Configuration if you have not already configured the SMTP Server.

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Step 1: Define a Gateway

If you are using Connect≤, refer to Creating a Gateway in Connect≤.

If you are using NetWare MHS, refer to Creating a Gateway in NetWare MHS.

If you are using NetWare Global MHS, refer to Creating a Gateway in NetWare Global MHS.

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Creating a Gateway in Connect≤

1. Log into Connect≤ as the Connect≤ administrator.

2. Run C2SETUP.

3. Select Maintain Hosts and Gateways from the main menu.

4. Use the Insert key to define a new gateway.

5. In the Host Types screen, select Gateway.

6. Enter the requested information as shown in the descriptions that follow.

   Host Short Name ó SMTP

   Host Long Name ó SMTP - InterChange

   Active? ó Y

   Gateway Version ó 70 or 71 (Use 70 to have the SMF short names appear in Internet e-mail addresses; use 71 to have full names appear in Internet e-mail addresses. To use full names, configure Connect≤ to build an SMF 71 extract file. Your e-mail application must support the use of full names.)

   Gateway Commands ó no recommendation

   Gateway uses COM Port ó none

7. Press the Ctrl and Enter keys simultaneously to save.

If your e-mail application supports Internet addressing, refer to Forwarding Internet messages in Connect≤ to configure Connect≤ to send outbound Internet messages to Infinite InterChange automatically. Users will be able to address messages directly to Internet addresses. For example, to send a message to lucy@garcia.com, you would use the following address:

    lucy@garcia.com

Otherwise, e-mail users can address messages to the Internet using standard SMF addressing. For example, to send a message to lucy@garcia.com via the SMF Gateway named SMTP, you would use the following address:

    mail@smtp{lucy@garcia.com}

If e-mail users will address messages using standard SMF addressing, skip to Step 2: Configure the SMF Gateway.

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Forwarding Internet Messages in Connect≤

1. From the C2SETUP main menu, select Configure Internet/SMTP Addressing.

2. At the Internet Gateway Name prompt, enter the name for your Infinite InterChange SMF gateway as defined in Connect≤. In most cases, this gateway name is SMTP.

3. At the Address Translation Mask prompt, type:

   mail@smtp{?}
   

   If your gateway name is not SMTP, use the name that you defined for the Infinite InterChange SMF Gateway.

4. At the Route all Hierarchical Addresses (ex: sub.domain) to SMTP? prompt, type Y to have Connect≤ route all messages with destination addresses using hierarchical format, such as user@domain.com, to the SMF Gateway.

   OR

   Use the F5 key to display the Internet Address Extensions list. Connect≤ routes messages with destination addresses including these extensions to the SMF Gateway. To add a new extension, use the Insert key. Extensions (for example, com, edu, org) are not case sensitive. Do not include the leading dot (.) separator.

5. Press the Ctrl and Enter keys simultaneously to save the changes.

After configuring message forwarding, refer to Step 2: Configure the SMF Gateway.

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Creating a Gateway in NetWare MHS

1. Log into NetWare MHS as the MHS administrator.

2. Go to the Directory Manager menu.

3. Choose Review, add, modify, or delete: Routes to Workgroups, Hosts, and Gateways.

4. Select Add entry and choose Define a gateway.

5. Enter the requested information as shown below.

Host Name ó SMTP

Description ó SMTP - InterChange

Gateway Version ó 70

Gateway Commands ó (none)

E-mail users can address messages to the Internet using standard SMF addressing. For example, to send a message to lucy@garcia.com via the SMF Gateway named SMTP, you would use the following address:

    mail@smtp{lucy@garcia.com}

After defining the MHS gateway, skip to Step 2: Configure the SMF Gateway.

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Creating a Gateway in NetWare Global MHS

1. From the NetWare console prompt, enter the command: LOAD NGMADMIN

2. Select This Server from the main menu.

3. Select SMF Gateways from the Messaging Server Menu and use the Insert key. NGMADMIN displays the New SMF Gateway Information screen.

4. Enter the requested gateway information as shown below.

   Gateway NGM Name ó SMTP.domain where domain is the name of your Global MHS domain

   Gateway NGM Short Name ó SMTP

   Gateway NGM Password ó (none)

   Gateway Description ó SMTP - InterChange

   Command Line ó none

   Execution Interval ó no recommendation

   Default Workgroup ó SMTP.domain where domain is the name of your Global MHS domain

   PostMaster Mailbox ó no recommendation

   SMF Version ó v71

   Protocol Aliases ó none

5. Use the Esc key to add the gateway. Select Yes when NetWare prompts you for confirmation.

If your e-mail application supports Internet addressing, refer to Forwarding Internet messages in NetWare Global MHS to configure NetWare Global MHS to send outbound Internet messages to Infinite InterChange automatically. Users will be able to address messages to Internet addresses. For example, to send a message to lucy@garcia.com, you would use the following address:

    lucy@garcia.com

Otherwise, e-mail users can address messages to the Internet using standard SMF addressing. For example, to send a message to lucy@garcia.com via the SMF Gateway named SMTP, you would use the following address:

    mail@smtp{lucy@garcia.com}

If e-mail users will address messages using standard SMF addressing, refer to Step 2: Configure the SMF Gateway.

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Forwarding Internet Messages in NetWare Global MHS

1. Load NGMADMIN.

2. Select This Server and then select SMF Gateways.

3. Select the gateway created for the Infinite InterChange SMF Gateway. Make sure that the SMF version specified is v71.

4. From the SMF Gateways menu, select Additional Address Formats Supported.

5. Press the Insert key and add the root domains to which you send messages in the following format:

   **@**.extension
   

   For example:

   **@**.com
   **@**.gov
   **@**.edu
   **@**.net
   **@**.uk

After configuring message forwarding, refer to Step 2: Configure the SMF Gateway.

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Step 2: Configure the SMF Gateway

1. From the Infinite InterChange Configure menu, select Gateways. Infinite InterChange displays the Configure Gateways dialog box.

2. Select SMFGW and use the Configure button. Infinite InterChange displays the SMF Gateway Configuration dialog box.

3. The SMF Gateway Configuration dialog box has the following tabs that let you configure different aspects of the SMF Gateway.

   Options tab
   Domain Mappings tab
   Authorized Users tab
   Virus Scan tab

   Use the descriptions of each tab to configure the SMF Gateway for your network.

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SMF Gateway Configuration - Options Tab

Use the descriptions that follow to configure the settings on the Options tab.

Gateway Enabled

Select this option to use the SMF Gateway to send mail. If you clear this option, SMF users will not be able to exchange e-mail with the Internet. This option is selected by default.

SMF Mail Directory (MV)

Type the path name of your Connect≤ or MHS database. This path name is the same as your MV variable. We recommend using a UNC-formatted string to set this value. For example:

    \\server\volume\path\

SMF Gateway Name

Type the name of the SMF to SMTP gateway that you defined in Connect≤ or MHS. In most cases, the gateway name is SMTP.

Default Internet Domain

Type the Internet domain that Infinite InterChange will use to create an Internet address for e-mail accounts in the Default SMF Workgroup. We recommend using the Infinite InterChange host name as configured in the SMTP Configuration General tab. If you have SMTP user accounts defined, the SMTP user names and the SMF user names must be unique. If any SMTP and SMF user names are identical, use a Default Internet Domain different from the SMTP host name.

This domain name must be registered with your Internet service provider or domain name services provider. If you are using more than one gateway, read this note.

Default SMF Workgroup

The default Connect≤ or MHS workgroup. The SMF Gateway will send all inbound messages addressed to the Default Internet Domain to the workgroup specified in this field.

Use Native Internet Addressing for SMF Messages

If you are using Connect≤ or Global MHS and you configured your messaging software to forward Internet messages to the SMF Gateway, select this field. The SMF Gateway will generate reply addresses using Internet address format for inbound Internet messages.

If you are using MHS 1.5, or if you chose not to configure your software to forward Internet messages, clear this option. The SMF Gateway will generate reply to addresses using SMF address format for inbound Internet messages.

Replace Space in User Name With

Internet mail applications do not accept spaces in user names. For example, charlie brown@blockhead.com is not a valid Internet address. If any of the Connect≤ user names on your network include a space, the SMF Gateway must replace this space with a character. From the pull-down menu in this field, select the character that the SMF Gateway will use instead of a space. Valid values include an underbar ( _ ) and a period (.). The SMF Gateway uses the underbar ( _ ) by default.

Default Encoding

Select the encoding that the SMF Gateway will use for outbound file attachments or text that is not in ASCII format. Select MIME or UUENCODE. We recommend selecting MIME unless you communicate frequently with systems that only understand Uuencoding.

Default Character Set

Select the character set that the SMF Gateway will use for outbound messages. Select US-ASCII, ISO-8859-1, or JIS. Because ISO-8859-1 is emerging as the Internet standard for MIME encoded messages, we recommend using ISO-8859-1 unless you communicate with systems that prefer US-ASCII. Select JIS to transmit Japanese Windows text over the Internet.

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SMF Gateway Configuration - Domain Mappings Tab

If you have multiple Connect≤ or MHS workgroups, the Domain Mappings tab lets you specify the corresponding Internet domain name for each workgroup.

If you do not specify a domain mapping, the SMF Gateway uses the following format to create Internet addresses for user accounts in workgroups other than the Default SMF Workgroup.

  user%workgroup@defaultInternetdomain

where:

• user is the user name defined in Connect≤ or MHS

• workgroup is the Connect≤ or MHS workgroup name

• defaultInternetdomain is the default Internet domain defined on the SMF Gateway Configuration Options tab

Example:

    Bill%turkey1@acme.com

Use the procedure that follows to add a domain mapping.

1. From the Domain Mappings tab, use the Add key. The Create/Edit Workgroup/Domain Mapping dialog box displays.

2. In the SMF Workgroup field, type the name of a Connect≤ or MHS workgroup other than the default SMF Workgroup defined on the SMF Gateway Configuration Options tab.

3. In the Internet Domain field, type the name of the Internet domain that will correspond with this workgroup. This domain name must be registered with your Internet service provider or domain name services provider. The SMF Gateway will route all inbound Internet messages for this domain to the workgroup specified on this screen.

4. Use the OK button to save your changes. To change a domain mapping, use the Edit button. To remove a domain mapping, use the Remove button.

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SMF Gateway Configuration - Authorized Users Tab

By default, Infinite InterChange authorizes users automatically when they send a message to the SMF gateway.

To restrict which users can send messages through the SMF Gateway, clear Automatically add SMF users to authorized list when they send mail to SMTP. Then type the SMF address (user@workgroup) of an authorized user in the Gateway Authorized User field and use the Add button.

To remove an address from this list, select the userís address and use the Remove button.

If you are using Connect≤ and you would like to define more sophisticated restrictions on the SMF Gateway, you can! Refer to your Connect≤ documentation for information on restricting gateway access.

Note: User licensing for the SMF Gateway is separate from the licensing used for remote e-mail access. For example, if you purchased a 10 user license, that license allows you to define any 10 users for remote e-mail access and any 10 users for the SMF Gateway.

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SMF Gateway Configuration - Virus Scan Tab

To enable virus scanning, select the Virus Scan tab from the SMF Gateway Configuration dialog box.

Use the procedure that follows to enable virus scanning for all inbound and outbound attachments.

1. Select Enable virus scanning of all file attachments. You must select this option to use a virus scanner with Infinite InterChange.

2. In the Location of virus scanning executable field, type the complete path of the virus scanning executable file, or use the Browse button to locate and select the executable file. NTSCAN.EXE is the VirusScan for Windows NT executable file.

3. In the Command Line Parameters field, type any command line parameters appropriate for your virus scanner. For VirusScan for Windows NT, use /ALL.

4. Use the OK button to save your changes.

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Step 3: Test Your SMF Gateway Configuration

1. Send an e-mail message to an Internet address. If you configured your messaging software to forward Internet messages, use the Internet format to address the message. For example:

       linus@blockhead.com

   Otherwise, use the SMF address format to address the message. For example:

       mail@smtp{linus@blockhead.com}

   Connect≤ or MHS should then route your message to the SMF Gateway. In most cases, the gateway name is SMTP and the gateway directory is MHS\MAIL\GATES\SMTP\OUT.

2. From the Infinite InterChange main window, go to the Windows pull-down menu and select Activities Log. The Activities Log should show Infinite InterChange sending your message. If you do not see this activity, double check your SMF Gateway configuration.

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Microsoft Mail Gateway Configuration Overview

• Step 1: Define a Mailbox in Microsoft Mail ó tells you how to define a mailbox that Microsoft Mail can use to exchange mail with Infinite InterChange

• Step 2: Configure the Microsoft Mail Gateway ó describes how to configure the Microsoft Mail Gateway in Infinite InterChange

• Step 3: Enable Downstream Postoffices ó tells you how to set up any downstream Postoffices on your network to use the Infinite InterChange Microsoft Mail Gateway

• Step 4: Test your Microsoft Mail Gateway Configuration ó tells you how to test your ability to send Internet messages through the Microsoft Mail Gateway

If your network has multiple Microsoft Mail Postoffices that you want to connect to the Internet, refer to For Networks with Multiple Postoffices before completing these steps.

The SMTP Server is the component of Infinite InterChange that sends Internet e-mail to a service provider or remote host. In order to use an Infinite InterChange e-mail gateway, you must first configure the SMTP Server. Refer to SMTP Interface Configuration if you have not already configured the SMTP Server.

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For Networks with Multiple Postoffices

Infinite InterChange Communicating with Multiple Postoffices

In this diagram, the Postoffice named Skipper has a direct connection to the Infinite InterChange Server. The Gilligan and Ginger Postoffices are downstream Postoffices because they must send mail to another Postoffice to reach Infinite InterChange.

Each Postoffice with a direct connection to Infinite InterChange requires a unique domain name registered with your Internet service provider or a domain name services provider. Downstream Postoffices may share this domain name with the Postoffice that routes their messages to Infinite InterChange. For example, Skipper, Gilligan, and Ginger can share the domain name castaways.com.

You must configure each downstream Postoffice to route Internet messages to another Postoffice. For example, the Gilligan Postoffice must route Internet messages to Skipper, while the Ginger Postoffice must route Internet messages to Gilligan. Step 3: Enable Downstream Postoffices provides instructions for this routing configuration. To successfully complete the gateway configuration, we recommend drawing a diagram of your Microsoft Mail network.

Refer to Step 1: Define a Mailbox in Microsoft Mail for instructions on configuring Postoffices that will communicate directly with Infinite InterChange.

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Step 1: Define a Mailbox in Microsoft Mail

If you have a Microsoft Mail post office, refer to Creating a Microsoft Mail Mailbox.

If you have a Windows for Workgroups post office, refer to Creating a Windows for Workgroups Mailbox.

Create a gateway mailbox for each Postoffice that will communicate directly with the Microsoft Mail Gateway. Each Postoffice that communicates directly with Infinite InterChange requires a unique domain name registered with your Internet service provider or domain name services provider.

Downstream Postoffices, Postoffices that will connect to another Postoffice to communicate with Infinite InterChange, do not require a gateway mailbox.

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Creating a Microsoft Mail Mailbox

1. Run the Microsoft Mail administrative program, ADMIN.EXE.

2. Log into ADMIN as the post office administrator.

3. Select Local-Admin from the main menu.

4. From the Local-Admin menu, choose Create. ADMIN displays the Create Mailbox screen.

5. Use the descriptions that follow to configure a gateway mailbox.

Mailbox name ó SMTP

Password ó password

Full name ó ZZSMTP (The ZZ prefix places this entry at the bottom of the public address list.)

User type ó User (Use the space bar to select User and use the Enter key.)

User access privileges ó Delete, Retrieve, Send, Urgent, External (Use the space Bar to select each option and use the Enter key.)

User folder privileges ó Private, Group, Shared (Use the space Bar to select each option and use the Enter key.)

Include user in directory synchronization? ó No

Go to Step 2: Configure the Microsoft Mail Gateway.

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Creating a Windows for Workgroups Mailbox

1. In the Windows Control Panel, double-click on the Microsoft Mail Postoffice icon. The Microsoft Workgroups Postoffice Admin screen displays.

2. Select Administer an existing Workgroup Postoffice and use the Next button. The administrative program asks you to specify the Workgroup Postoffice location.

3. Type the full path to your Windows for Workgroups Postoffice, or use the browse button and select the Postoffice. Use the Next button to advance to the next screen. The administrative program displays the log in window.

4. Log in as the Microsoft Mail administrator. Use the Next button. The Postoffice Manager dialog box displays.

5. Use the Add User button. The administrative program displays the Add User dialog box.

6. Type SMTP in the Name field, and type SMTP in the Mailbox field. You may specify a password.

7. Use the OK button to save your changes.

8. Use the Close button to close the administrative program.

Go to Step 2: Configure the Microsoft Mail Gateway.

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Step 2: Configure the Microsoft Mail Gateway

1. From the Infinite InterChange Configure menu, select Gateways. Infinite InterChange displays the Configure Gateways dialog box.

2. Select MSGW and use the Configure button. Infinite InterChange displays the Microsoft Mail Gateway Configuration dialog box.

3. The Microsoft Mail Gateway dialog box has the following tabs that let you configure different aspects of the Microsoft Mail Gateway.

   Options tab
   Domain Mappings tab
   Authorized Users tab
   WINMAIL.DAT tab
   Virus Scan tab

   Use the descriptions of each tab to configure the Microsoft Mail Gateway for your network.

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Microsoft Mail Gateway Configuration - Options Tab

Use the descriptions that follow to configure the settings on the Options tab.

Gateway Enabled

Select this option to use the Infinite InterChange Microsoft Mail Gateway to send mail. If you clear this option, Microsoft Mail users will not be able to exchange mail with the Internet. This option is cleared by default.

Use full names as e-mail addresses

Select this option to use the Microsoft Mail full name in the reply address of outbound Internet messages. For example, if Scarlet Ohara is a userís full name, her reply address on outbound messages would be Scarlet_Ohara@terra.com if this option were selected. Clear this option to use the mailbox name in the reply address of outbound Internet messages. For example, Scarletís reply address on outbound messages would be Scarlet@terra.com if this option were cleared.

Note: Many SMTP servers have trouble processing non-English characters in e-mail addresses. If your Microsoft Mail system uses full names that contain special non-English characters, clear this option.

Replace Space in User Name With

Internet mail applications do not accept spaces in user names. For example, charlie brown@blockhead.com is not a valid Internet address. If any of the Microsoft Mail full names on your network include a space, the Microsoft Mail Gateway must replace this space with a character. From the pull-down menu in this field, select the character that the Microsoft Mail Gateway will use instead of a space. Valid values include an underbar ( _ ) or a period (.). The Microsoft Mail Gateway uses the underbar ( _ ) by default.

Default Encoding

Select the encoding that the Microsoft Mail Gateway will use for outbound file attachments or text that is not in ASCII format. Select MIME or UUENCODE. We recommend selecting MIME unless you communicate frequently with systems that only understand Uuencoding.

Default Character Set

Select the character set that the Microsoft Mail Gateway will use for outbound messages. Select US-ASCII, ISO-8859-1, or JIS. Because ISO-8859-1 is emerging as the Internet standard for MIME encoded messages, we recommend using ISO-8859-1 unless you communicate with systems that prefer US-ASCII. Select JIS to transmit Japanese Windows text over the Internet.

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Microsoft Mail Gateway Configuration - Domain Mappings Tab

Use the Add button to configure Infinite InterChange to route e-mail for a Microsoft Mail Postoffice.

Infinite InterChange displays the Create/Edit Post Office Mapping dialog box.

Use the descriptions that follow to configure a post office mapping for each Microsoft Mail Postoffice that will use the Infinite InterChange Microsoft Mail Gateway.

Directly connected post office

Select this option if the Postoffice that you are configuring is directly connected to Infinite InterChange. Clear this option if the Postoffice that you are configuring will communicate with Infinite InterChange through another Postoffice.

Infinite InterChange requires a mailbox to communicate directly with a Microsoft Mail Postoffice. For more information, refer to Step 1: Define a Mailbox in Microsoft Mail.

Post Office Directory

If this Postoffice will communicate with Infinite InterChange directly, type the path to your Microsoft Mail Postoffice. We recommend using a UNC-formatted string to set this value. For example:

    \\server\volume\path\

Infinite InterChange will locate this directory and display the Network and Postoffice names. If Infinite InterChange does not display the Postoffice name, check the Post Office Directory path to ensure that the path you typed is correct.

MS-Mail user mailbox to be used by gateway: User Name

Type the name of the gateway mailbox that you defined in this Postoffice. In most cases, this name is SMTP.

MS-Mail user mailbox to be used by gateway: Password

Type the name of the password that you defined for this gateway mailbox.

Downstream MS-Mail Post Office

Select this option if the Postoffice that you are configuring is a downstream Postoffice (in other words, it will communicate with Infinite InterChange through another Postoffice). Clear this option if the Postoffice that you are configuring is directly connected to Infinite InterChange.

Network/Post Office

Type the network and Postoffice name of the downstream Postoffice. Separate the network and Postoffice names with a forward slash. For example:

    ashville/rhet

Routed via

From the pull-down list, select the Microsoft Mail Postoffice that will route Internet messages to and from this downstream Postoffice.

MS-Mail PostMaster Mailbox

Type the name of the administrative user account at this Postoffice. Infinite InterChange will send all Internet messages addressed to the Postmaster at your domain to this user account.

Internet Domain Name

Type the Internet domain for this Postoffice. We recommend using the Infinite InterChange host name as configured in the SMTP Configuration General tab. If you have SMTP accounts defined, the SMTP user names and Microsoft Mail user names must be unique. This domain name must be registered with your Internet service provider or domain name services provider. If you are using more than one gateway, read this note.

Note: Each Postoffice that communicates directly with Infinite InterChange must have a unique domain name. Downstream Postoffices can use the same domain as the Postoffice that routes their Internet messages.

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Microsoft Mail Gateway Configuration - Authorized Users Tab

By default, Infinite InterChange authorizes users automatically when they send a message to the Microsoft Mail Gateway.

To restrict which users can send messages through the Microsoft Mail Gateway, clear Automatically add MS-Mail users to authorized list when they send mail to SMTP. Then type the Microsoft Mail address (network/postoffice/user) of an authorized user in the Gateway Authorized Users field and use the Add button. Add each authorized user in this manner.

To remove an account from this list, select the account address and use the Remove button.

Note: User licensing for the Microsoft Mail Gateway is separate from the licensing used for remote e-mail access. For example, if you purchased a 10 user license, that license allows you to define any 10 users for remote e-mail access and any 10 users for the Microsoft Mail Gateway.

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Microsoft Mail Gateway Configuration - WINMAIL.DAT Tab

When a recipient using Microsoft Mail or another application that supports these features receives a Microsoft Mail message, he or she does not see the WINMAIL.DAT file. Instead, he or she sees the formatted text, embedded object, or embedded message displayed in the text of the e-mail message.

Many e-mail applications do not support Microsoft Mailís formatted text, embedded objects, and embedded messages. When users of these applications receive a Microsoft Mail message, they do not see the formatted text, embedded objects, or embedded messages. Instead, they receive a WINMAIL.DAT file attachment that is useless to them.

The Microsoft Mail Gateway can discard or transmit the WINMAIL.DAT file that accompanies outbound messages. Select the WINMAIL.DAT tab on the Microsoft Mail Gateway Configuration dialog box to configure how Infinite InterChange processes these attachments.

By default, the Microsoft Mail Gateway discards the WINMAIL.DAT file before transmitting outbound Internet mail.

To include the WINMAIL.DAT attachment with every outbound Internet message, select Always include WINMAIL.DAT. Internet recipients using Microsoft Mail or Microsoft Exchange will see any formatted text, graphics, or embedded objects included in the e-mail message. Internet recipients that are not using Microsoft Mail or Microsoft Exchange will receive the WINMAIL.DAT file as a file attachment. These users will not see any formatted text, graphics, or embedded objects.

If you exchange mail with a few users or sites that are using Microsoft Mail, Microsoft Exchange, or another application that supports these features, you can configure the Microsoft Mail Gateway to send the WINMAIL.DAT file to those sites only. To include the WINMAIL.DAT file with messages to these sites, clear Always include WINMAIL.DAT. In the Include WINMAIL.DAT when sending to these domains field, type the address or domain of a site that supports these enhancements and use the Add button. The Microsoft Mail Gateway will send a WINMAIL.DAT file only to the sites that you list.

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Microsoft Mail Gateway Configuration - Virus Scan Tab

To enable virus scanning, select the Virus Scan tab from the Microsoft Mail Gateway Configuration dialog box.

Use the procedure that follows to enable virus scanning for all inbound and outbound attachments.

1. Select Enable virus scanning of all file attachments. You must select this option to use virus scanner with Infinite InterChange.

2. In the Location of virus scanning executable field, type the complete path of the virus scanning executable file, or use the Browse button to locate and select the executable file. NTSCAN.EXE is the VirusScan for Windows NT executable file.

3. In the Command Line Parameters field, type any command line parameters appropriate for your virus scanner. For VirusScan for Windows NT, use /ALL.

4. Use the OK button to save your changes.

If you have more than one Microsoft Mail Postoffice and you need to configure a downstream Postoffice, refer to Step 3: Enable Downstream Postoffices.

If you have only one Microsoft Mail Postoffice, or if all of your Microsoft Mail Postoffices will communicate directly with the Microsoft Mail Gateway, skip to Step 4: Test your Microsoft Mail Gateway Configuration.

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Step 3: Enable Downstream Postoffices

1. In the Infinite InterChange directory, locate the ICMSVIA.EXE file.

2. Copy this program to a diskette or a shared directory.

3. Go to the server running a downstream Postoffice and run ICMSVIA. ICMSVIA displays the following prompt:

   Enter directory path for MS-Mail database:

4. Type the path to your Microsoft Mail downstream Postoffice directory and use the Enter key. ICMSVIA displays the following prompt:

   Route SMTP messages via what Network/Postoffice?

5. Type the Network name and the Postoffice name of the Postoffice to which the downstream Postoffice will forward Internet messages, separated by a forward slash. Use the Enter key.

   Example: acme/hangten

   The downstream Postoffice must connect directly to the Postoffice that you specify. ICMSVIA confirms this route for SMTP messages.

Repeat this procedure for each downstream Postoffice. The downstream Postoffice will forward all Internet e-mail messages to the Postoffice that you specify.

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Step 4: Test Your Microsoft Mail Gateway Configuration

1. Send an e-mail message to an Internet address. If your version of Microsoft Mail forwards Internet messages automatically, use the Internet format to address the message. For example:

       linus@blockhead.com

   Windows Messaging, Microsoft Exchange, and Microsoft Outlook e-mail clients support Internet addressing. If your e-mail client does not support Internet addressing, use the one-off address format to address the message. One-off addresses use the following format:

        [Address type:E-mail address]

   where Address type is SMTP and E-mail address is the recipientís Internet e-mail address.

   Example: [SMTP:linus@blockhead.com]

2. From the Infinite InterChange main window, go to the Windows pull-down menu and select Activities Log. The Activities Log should show Infinite InterChange sending your message. If you do not see this activity, double check your Microsoft Mail Gateway configuration.

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cc:Mail Gateway Configuration Overview

• Step 1: Define a Post Office in cc:Mail ó tells you how to define a post office that cc:Mail can use to exchange mail with Infinite InterChange

• Step 2: Configure the cc:Mail Gateway ó describes how to configure the cc:Mail gateway in Infinite InterChange

• Step 3: Configure Downstream Post Offices ó tells you how to set up any downstream post offices on your network to use the Infinite InterChange cc:Mail Gateway

• Step 4: Test your cc:Mail Gateway Configuration ó tells you how to test your ability to send Internet messages through the cc:Mail Gateway

If your network has multiple cc:Mail post offices that you want to connect to the Internet, refer to For Networks with Multiple Post Offices.

The SMTP Server is the component of Infinite InterChange that sends Internet e-mail to a service provider or remote host. In order to use an Infinite InterChange e-mail gateway, you must first configure the SMTP Server. Refer to SMTP Interface Configuration if you have not already configured the SMTP Server.

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For Networks with Multiple Post Offices

Infinite InterChange Communicating with Multiple Post Offices

In this diagram, the post office named Skipper has a direct connection to the Infinite InterChange Server. The Minnow and Lagoon post offices are downstream post offices because each must send mail to another post office to reach Infinite InterChange. In this configuration, the post office named SMTP functions as a gateway between Infinite InterChange and cc:Mail. In this guide, we refer to the SMTP post office as the gateway post office. Although the Skipper post office sends Internet mail to the SMTP post office, the Skipper post office is not a downstream post office. The SMTP post office resides on the same computer as the Skipper post office and enables a direct connection to Infinite InterChange.

Each post office configured to communicate directly with Infinite InterChange requires a unique domain name registered with your Internet service provider or a domain name services provider. Downstream post offices may share this domain name with the post office that routes their messages to Infinite InterChange. For example, Skipper, Minnow, and Lagoon can share the domain name stranded.com.

You must configure each downstream post office to route Internet messages to another post office. For example, the Minnow post office must route Internet messages to Skipper, while the Lagoon post office must route Internet messages to Minnow. Step 3: Configure Downstream Post Offices provides instructions for this routing configuration. To successfully complete the gateway configuration, we recommend drawing a diagram of your cc:Mail network.

Refer to Step 1: Define a Post Office in cc:Mail for instructions on configuring post offices that will communicate directly with Infinite InterChange.

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Step 1: Define a Post Office in cc:Mail

Use the procedure that follows to define a cc:Mail gateway post office using the cc:Mail administrative utility. Infinite InterChange will use this post office to route Internet mail to and from cc:Mail.

Create a gateway post office in each post office that will communicate directly with the Infinite InterChange cc:Mail Gateway. Each post office that communicates directly with Infinite InterChange requires a unique domain name registered with your Internet service provider or domain name services provider.

Downstream post offices, post offices that will connect to other post offices to communicate with Infinite InterChange, do not require a gateway post office.

1. From the cc:Mail ADMIN main menu, select Manage Mail Directory.

2. At the prompt Add new name or select existing name, type SMTP. This is the name of your gateway post office.

3. In the Location Status field, type P to indicate that you are adding a post office. Use the Enter key.

4. Use the Enter key to leave the other fields blank and add the post office to the mail directory.

5. Select the gateway post office from the mail directory and use the Enter key.

6. Select Change Password from the directory menu.

7. Type a password and use the Enter key.

Your gateway post office configuration is complete. Refer to Step 2: Configure the cc:Mail Gateway.

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Step 2: Configure the cc:Mail Gateway

1. From the Infinite InterChange Configure menu, select Gateways. Infinite InterChange displays the Configure Gateways dialog box.

2. Select CCGW and use the Configure button. If you are setting up a cc:Mail interface for the first time, Infinite InterChange will ask you to initialize the VIM interface, which allows Infinite InterChange to access cc:Mail.

3. Use the OK button. Infinite InterChange displays the Mail Database Location dialog box.

4. Use the following descriptions to configure this dialog box correctly. When you have provided all of the necessary information, use the OK button.

Mail Database Location

Type the path name of your Lotus cc:Mail database.

For example: \\FS1\SYS\CCMAIL\CCDATA

cc:Mail SMTP Gateway Name

Type the name of your cc:Mail gateway post office in this field. In most cases, the gateway name is SMTP.

VIM DLL Filename

Type the complete path name to your VIM DLL.

For example: F:\CCMAIL\VIM.DLL

VIM Interface is

Select 16-bit if Infinite InterChange is running on a Windows 95 computer and a VIM.DLL file was included with your copy of cc:Mail. Select 32-bit if you have a 32-bit VIM interface. This interface is usually named VIM32.DLL.

Note: You cannot use a 16-bit VIM interface with Windows NT. Visit the Infinite Technologies library at http://www.InfiniteMail.com/library to download a 32-bit VIM interface.

Configure cc:Mail Bulletin Boards

This utility is available for users that are authorized to use Infinite InterChange for remote e-mail access. This utility allows remote users to access cc:Mail Bulletin Boards. For information on configuring this option, refer to VIM Interface Configuration.

After you configure the cc:Mail Database Location dialog box and use the OK button, Infinite InterChange displays the cc:Mail Gateway Configuration dialog box.

The cc:Mail Gateway Configuration dialog box has the following tabs that let you configure different aspects of the cc:Mail Gateway.

Options tab

Domain Mappings tab

Authorized Users tab

Virus Scan tab

Use the descriptions of each tab to configure the cc:Mail Gateway for your network.

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cc:Mail Gateway Configuration - Options Tab

Use the descriptions that follow to configure the settings on the Options tab.

Gateway Enabled

Select this option to use the Infinite InterChange cc:Mail Gateway to send mail. If you clear this option, cc:Mail users will not be able to exchange mail with the Internet. This option is cleared by default.

Replace Space in User Name With

Internet mail applications do not accept spaces in user names. For example, billy gilligan@castaways.com is not a valid Internet address. If any of the cc:Mail account names on your network include a space, the cc:Mail Gateway must replace this space with a character. From the pull-down menu in this field, select the character that the cc:Mail Gateway will use instead of a space. Valid values include an underbar ( _ ) or a period (.). The cc:Mail Gateway uses the underbar ( _ ) by default.

Default Encoding

Select the encoding that the cc:Mail Gateway will use for outbound file attachments or text that is not in ASCII format. Select MIME or UUENCODE. We recommend selecting MIME unless you communicate frequently with systems that only understand Uuencoding.

Default Character Set

Select the character set that the cc:Mail Gateway will use for outbound messages. Select US-ASCII, ISO-8859-1, or JIS. Because ISO-8859-1 is emerging as the Internet standard for MIME encoded messages, we recommend using ISO-8859-1 unless you communicate with systems that prefer US-ASCII. Select JIS to transmit Japanese Windows text over the Internet.

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cc:Mail Gateway Configuration - Domain Mappings Tab

Use the Add button to configure Infinite InterChange to route e-mail for a cc:Mail post office. Infinite InterChange displays the Create/Edit Post Office Mapping dialog box.

Use the descriptions that follow to configure a post office mapping for each cc:Mail post office that will use the Infinite InterChange cc:Mail Gateway.

Directly connected post office

Select this option if the post office that you are configuring is directly connected to Infinite InterChange. Clear this option if the post office that you are configuring will communicate with Infinite InterChange through another post office.

Post Office Directory

If this post office will communicate with Infinite InterChange directly, type the path to your cc:Mail post office. We recommend using a UNC-formatted string to set this value. For example:

    \\server\volume\path\

Post Office Name

Type the name of the cc:Mail post office that will communicate directly with Infinite InterChange.

Gateway Name

Type the name of the gateway post office that you created. In most cases, the gateway name is smtp.

Password

Type the password that you configured for the gateway post office.

Downstream cc:Mail Post Office

Select this option if the post office that you are configuring is a downstream post office (in other words, it will communicate with Infinite InterChange through another post office besides the gateway post office). Clear this option if the post office that you are configuring is directly connected to Infinite InterChange.

Post Office Name

If you selected Downstream cc:Mail Post Office, type the post office name of the downstream post office.

Routed via

From the pull-down list, select the cc:Mail post office that will route Internet messages to and from this downstream post office.

cc:Mail PostMaster Mailbox

Type the name of the administrative account at this post office. Infinite InterChange will send all Internet messages addressed to the Postmaster at your domain to this account.

Internet Domain Name

Type the Internet domain for this post office. We recommend using the Infinite InterChange host name as configured in the SMTP Configuration General tab. If you have SMTP accounts defined, the SMTP user names and cc:Mail user names must be unique. This domain name must be registered with your Internet service provider or domain name services provider. If you are using more than one gateway, read this note.

Note: Each post office that communicates directly with Infinite InterChange must have a unique domain name. Downstream post offices can use the same domain as the post office that routes their Internet messages.

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cc:Mail Gateway Configuration - Authorized Users Tab

By default, Infinite InterChange authorizes users automatically when they send a message to the cc:Mail Gateway.

To restrict which users can send messages through the cc:Mail Gateway, clear Automatically add cc:Mail users to authorized list when they send mail to SMTP. Then type the cc:Mail address of an authorized user in the Gateway Authorized Users field and use the Add button. Add each authorized user in this manner.

To remove an account from this list, select the account address and use the Remove button.

Note: User licensing for the cc:Mail Gateway is separate from the licensing used for remote e-mail access. For example, if you purchased a 10 user license, that license allows you to define any 10 users for remote e-mail access and any 10 users for the cc:Mail Gateway.

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cc:Mail Gateway Configuration - Virus Scan Tab

To enable virus scanning, select the Virus Scan tab from the cc:Mail Gateway Configuration dialog box.

Use the procedure that follows to enable virus scanning for all inbound and outbound attachments.

1. Select Enable virus scanning of all file attachments. You must select this option to use a virus scanner with Infinite InterChange.

2. In the Location of virus scanning executable field, type the complete path of the virus scanning executable file, or use the Browse button to locate and select the executable file. NTSCAN.EXE is the VirusScan for Windows NT executable file.

3. In the Command Line Parameters field, type any command line parameters appropriate for your virus scanner. For VirusScan for Windows NT, use /ALL.

4. Use the OK button to save your changes.

If you have more than one cc:Mail post office and you need to configure a downstream post office, refer to Step 3: Configure Downstream Post Offices.

If you have only one cc:Mail post office, or if all of your cc:Mail post offices will communicate directly with the cc:Mail Gateway, skip to Step 4: Test your cc:Mail Gateway Configuration.

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Step 3: Configure Downstream Post Offices

1. Go to the computer running your cc:Mail downstream post office.

2. From the cc:Mail ADMIN main menu, select Manage Mail Directory.

3. At the prompt Add new name or select existing name, type the name of your gateway post office. In most cases, this is SMTP.

4. At the Location Status prompt, use the Enter key to leave this setting unchanged.

5. At the Enter cc:Mail Address prompt, type the name of the post office that will route Internet messages to and from this downstream post office.

6. Use the Enter key to leave the other fields blank and save your changes.

Repeat this procedure at each downstream post office. cc:Mail will send all Internet messages to and from the downstream post office to the routing post office that you specified.

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Step 4: Test Your cc:Mail Gateway Configuration

1. Send an e-mail message to an Internet address.
   1. From the cc:Mail address book, select the SMTP template, or type SMTP in the address field of the cc:Mail new message. cc:Mail displays the SMTP template.

   2. Type an Internet address in the SMTP template address field. For example: ginger@castaways.com

   3. Compose and send the e-mail message.

2. From the Infinite InterChange main window, go to the Windows pull-down menu and select Activities Log. The Activities Log should show Infinite InterChange sending your message. If you do not see this activity, double check your cc:Mail Gateway configuration.

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Exchange Gateway Configuration Overview

• Step 1: Define the Exchange Gateway to the Exchange Server ó describes how to define the Exchange gateway to the Exchange Server

• Step 2: Configure Internet Addressing ó tells you how to configure the domain name and Internet address format for your Exchange users

• Step 3: Establish a Windows NT User Account ó tells you how to create a Windows NT account for the Infinite InterChange computer

• Step 4: Configure the Exchange Gateway ó describes how to configure the Exchange Gateway in Infinite InterChange

• Step 5: Test your Exchange Gateway Configuration ó tells you how to test your ability to send Internet messages through the Exchange Gateway

The SMTP Server is the component of Infinite InterChange that sends Internet e-mail to a service provider or remote host. In order to use an Infinite InterChange e-mail gateway, you must first configure the SMTP Server. Refer to SMTP Interface Configuration if you have not already configured the SMTP Server.

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Step 1: Define the Exchange Gateway to the Exchange Server

If you installed Infinite InterChange on the Microsoft Exchange Server computer, Infinite InterChange will define the Exchange Gateway to the Exchange Server automatically. In this case, skip this procedure and refer to Step 2: Configure Internet Addressing.

If you installed Infinite InterChange on a computer other than the Microsoft Exchange Server computer, use the procedure that follows to define the Exchange Gateway to the Exchange Server.

1. Copy the EXCHINST.EXE, EXCHINST.OVR, and RPCDCE4.DLL files from the Infinite InterChange directory to a directory on the computer running Microsoft Exchange Server.

2. Run EXCHINST.EXE. This program prompts you for the server name of your Microsoft Exchange Server.

3. Type the NT server name for the Microsoft Exchange Server computer and use the Enter key. EXCHINST prompts you for the organization name of the Microsoft Exchange Server.

4. Type the organization name as defined in Microsoft Exchange Server and use the Enter key. If you do not remember the organization name, run the Microsoft Exchange Administrator program, and see how this value is defined. EXCHINST prompts you for the site of the Microsoft Exchange Server.

5. Type the site name as defined in Microsoft Exchange Server and use the Enter key. If you do not remember the site name, run the Microsoft Exchange Administrator program, and see how this value is defined.

Refer to Step 2: Configure Internet Addressing.

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Step 2: Configure Internet Addressing

You must configure Microsoft Exchange Server and Infinite InterChange Exchange Gateway to use the same domain name. Remember, this domain name must be registered with your Internet service provider or domain names services provider.

Use the procedure that follows to configure Internet addressing in Microsoft Exchange Server.

1. From the Microsoft Exchange Administrator, select the site container entry in the organization tree.

2. Select the Configuration entry.

3. Select the Site Addressing entry. Microsoft Exchange Administrator displays the Site Addressing dialog box.

4. Select SMTP and use the Edit button.

5. In the Address field, type: @domain where domain is your Internet domain name.

   Example: @ihub.com

   Microsoft Exchange Administrator asks if you wish to regenerate all recipient gateway addresses.

6. Select Yes. Microsoft Exchange will generate Internet addresses using this domain name.

7. Return to the organization tree and select the site container entry.

8. From the Tools menu on the menu bar, select Options. Microsoft Exchange Administrator displays the Options dialog box.

9. Select the Auto Naming tab.

10. Under Alias name generation, select a format for your networkís user names as they will appear in Internet addresses. To create Internet addresses for your network, Microsoft Exchange will combine these user names with the domain that you specified in the Site Addressing dialog box.

11. Use the OK button.

You have configured Internet addresses for your Microsoft Exchange users. Refer to Step 3: Establish a Windows NT User Account.

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Step 3: Establish a Windows NT User Account

To use a different account to run Infinite InterChange, you must define this account to the Microsoft Exchange Server as a service account administrator. This is done through the Microsoft Exchange Administrator program as follows:

1. From the Microsoft Exchange Administrator, select the site container entry in the organization tree.

2. Press the Alt key and the Enter key simultaneously, or, from the File menu, select Properties. The Microsoft Exchange Server Administrator displays the Properties dialog box for the site container entry that you selected.

3. Select the Permissions tab.

4. Define the account that will run Infinite InterChange as a service account administrator. Refer to the documentation for your Microsoft Exchange Server for information.

5. Select the Configuration entry beneath the site container.

6. Press the Alt key and the Enter key simultaneously. The Microsoft Exchange Server Administrator displays the Properties dialog box for the site container entry that you selected.

7. Select the Permissions tab.

8. Define the account once more as a service account administrator. After you establish this account, log in to this account on the Infinite InterChange computer.

Once you have logged into Windows NT as a service account administrator from the Infinite InterChange computer, refer to Step 4: Configure the Exchange Gateway.

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Step 4: Configure the Exchange Gateway

You must log into Windows NT as a service account administrator from the Infinite InterChange computer before configuring the Exchange Gateway. Infinite InterChange will use this connection to verify Exchange Server information.

1. From the Infinite InterChange Configure menu, select Gateways. Infinite InterChange displays the Configure Gateways dialog box.

2. Select EXGW and use the Configure button. If you are configuring the Exchange Gateway for the first time, Infinite InterChange will ask if you defined Infinite InterChange to the Microsoft Exchange Server.

3. If you completed the procedure described in Step 1: Define the Exchange Gateway to the Exchange Server, use the OK button. If you did not define the Exchange gateway, use the Cancel button and follow the procedure described in Step 1: Define the Exchange Gateway to the Exchange Server. When you use the OK button, Infinite InterChange displays the Exchange Server Information dialog box.

4. Use the descriptions that follow to complete the Exchange Server Information dialog box.

   Exchange Server ó The NT server name of the computer running Microsoft Exchange Server.

   Organization ó The organization name as defined in the Microsoft Exchange Server. If you do not remember the organization name, run the Microsoft Exchange Administrator program, and see how this value is defined.

   Site ó The site name as defined in the Microsoft Exchange Server. If you do not remember the site name, run the Microsoft Exchange Administrator program, and see how this value is defined.

5. Use the OK button. Infinite InterChange displays the Exchange Gateway Configuration dialog box.

6. The Exchange Gateway dialog box has the following tabs that let you configure different aspects of the Exchange Gateway.

   Options tab
   Domains tab
   Authorized Users tab
   WINMAIL.DAT tab
   Virus Scan tab

   Use the descriptions of each tab to configure the Exchange Gateway for your network.

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Exchange Gateway Configuration - Options Tab

Use the descriptions that follow to configure the settings on the Options tab.

Gateway Enabled

Select this option to use the Infinite InterChange Microsoft Exchange Gateway to send mail. If you clear this option, Microsoft Exchange users will not be able to exchange e-mail with the Internet. This option is cleared by default.

Exchange Server information appears below the Gateway Enabled option.

Remove Gateway from Exchange Server

If Infinite InterChange and Microsoft Exchange Server are running on the same computer, you may use this button to delete the Infinite InterChange SMTP gateway that is defined in the Exchange Server. If Infinite InterChange and Exchange Server are running on different computers, this button has no effect.

Default Encoding

Select the encoding that the Exchange Gateway will use for outbound file attachments or text that is not in ASCII format. Select MIME or UUENCODE. We recommend selecting MIME unless you communicate frequently with systems that only understand Uuencoding.

Default Character Set

Select the character set that the Exchange Gateway will use for outbound messages. Select US-ASCII, ISO-8859-1, or JIS. Because ISO-8859-1 is emerging as the Internet standard for MIME encoded messages, we recommend using ISO-8859-1 unless you communicate with systems that prefer US-ASCII. Select JIS to transmit Japanese Windows text over the Internet.

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Exchange Gateway Configuration - Domains Tab

Type the domain of your Microsoft Exchange Server and use the Add button. The domain name must be registered with your Internet service provider or domain name services provider.

If you have multiple Microsoft Exchange Servers that will use the Exchange Gateway, add the domain name of each Exchange Server on your network to this list. The Exchange Gateway will send messages for this domain to the Exchange Server defined in Infinite InterChange. If you are using more than one gateway, read this note.

To remove a domain from this list, select the domain that you want to remove and use the Remove button.

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Exchange Gateway Configuration - Authorized Users Tab

By default, Infinite InterChange authorizes users automatically when they send a message to the Exchange Gateway.

To restrict which users can send messages through the Exchange Gateway, clear Automatically add Exchange users to authorized list when they send mail to SMTP. Then type the user name of an authorized user in the Gateway Authorized Users field and use the Add button. Add each authorized user in this manner.

To remove an account from this list, select the account and use the Remove button.

Note: User licensing for the Exchange Gateway is separate from the licensing used for remote e-mail access. For example, if you purchased a 10 user license, that license allows you to define any 10 users for remote e-mail access and any 10 users for the Exchange Gateway.

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Exchange Gateway Configuration - WINMAIL.DAT Tab

When a recipient using Microsoft Exchange or another application that supports these features receives a Microsoft Exchange message, he or she does not see the WINMAIL.DAT file. Instead, he or she sees the formatted text, embedded object, or embedded message displayed in the text of the e-mail message.

Many e-mail applications do not support Microsoftís formatted text, embedded objects, and embedded messages. When users of these applications receive a Microsoft Exchange or Microsoft Mail message, they do not see the formatted text, embedded objects, or embedded messages. Instead, they receive a WINMAIL.DAT file attachment that is useless to them.

The Exchange Gateway can discard or transmit the WINMAIL.DAT file that accompanies outbound messages. Select the WINMAIL.DAT tab on the Exchange Gateway Configuration dialog box to configure how Infinite InterChange processes these attachments.

By default, the Exchange Gateway discards the WINMAIL.DAT file before transmitting outbound Internet mail.

To include the WINMAIL.DAT attachment with every outbound Internet message, select Always include WINMAIL.DAT. Internet recipients using Microsoft Mail or Microsoft Exchange will see any formatted text, graphics, or embedded objects included in the e-mail message. Internet recipients that are not using Microsoft Mail or Microsoft Exchange will receive the WINMAIL.DAT file as a file attachment. These users will not see any formatted text, graphics, or embedded objects.

If you exchange mail with a few users or sites that are using Microsoft Mail, Microsoft Exchange, or another application that supports these features, you can configure the Exchange Gateway to send the WINMAIL.DAT file to those sites only. To include the WINMAIL.DAT file with messages to these sites, clear Always include WINMAIL.DAT. In the Include WINMAIL.DAT when sending to these domains field, type the address or domain of a site that supports these enhancements and use the Add button. The Exchange Gateway will send a WINMAIL.DAT file only to the sites that you list.

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Exchange Gateway Configuration - Virus Scan Tab

To enable virus scanning, select the Virus Scan tab from the Exchange Gateway Configuration dialog box.

Use the procedure that follows to enable virus scanning for all inbound and outbound attachments.

1. Select Enable virus scanning of all file attachments. You must select this option to use virus scanner with Infinite InterChange.

2. In the Location of virus scanning executable field, type the complete path of the virus scanning executable file, or use the Browse button to locate and select the executable file. NTSCAN.EXE is the VirusScan for Windows NT executable file.

3. In the Command Line Parameters field, type any command line parameters appropriate for your virus scanner. For VirusScan for Windows NT, use /ALL.

4. Use the OK button to save your changes.

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Step 5: Test Your Exchange Gateway Configuration

1. Send an e-mail message to an Internet address. If your Microsoft e-mail client forwards Internet messages, use the Internet format to address the message. For example:

       linus@blockhead.com

   Otherwise, use the one-off address format to address the message. One-off addresses use the following format:

       [Address type:E-mail address]

   where Address type is SMTP and E-mail address is the recipientís Internet e-mail address.

   Example: [SMTP:linus@blockhead.com]

2. From the Infinite InterChange main window, go to the Windows pull-down menu and select Activities Log. The Activities Log should show Infinite InterChange sending your message. If you do not see this activity, double check your Exchange Gateway configuration.

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Using Infinite InterChange

Connecting to WebMail ó tells you how to determine the URL for your WebMail server.

Connecting via an IMAP4 or POP3 Client ó tells you how to configure your IMAP4 or POP3 client to access your network mail and send outbound mail

Starting Infinite InterChange ó tells you how to start the Infinite InterChange server.

The Main Window ó describes the Infinite InterChange main window.

Stopping Infinite InterChange ó tells you how to stop the Infinite InterChange server.

Monitoring System Use ó describes the logs that are available and tells you how to view them.

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Connecting to WebMail

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Connecting via an IMAP4 or POP3 Client

• Your user name for the database to which you want to connect

• Your password for the database to which you want to connect

• The TCP/IP host name or IP address of the Infinite InterChange Server

Before using this information to establish a connection to Infinite InterChange, you must configure your return address in your e-mail client to be:

user@InterChangeServer

where user is your user name and InterChangeServer is the TCP/IP host name of your Infinite InterChange Server.

Infinite InterChange uses the return address to determine where to send outbound messages. For example, letís say your network runs Microsoft Mail and Infinite InterChange and you access your Microsoft Mail mailbox using a POP3 client. When Infinite InterChange receives a message from you, Infinite InterChange examines the return address of the message, recognizes you as a Microsoft Mail user, and sends your message to Microsoft Mail. If you do not configure your return address to be user@InterChangeServer, Infinite InterChange will not send outbound messages correctly.

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Starting Infinite InterChange

To start Infinite InterChange, select the InterChange shortcut from the Windows Start Menu. (If you did not add InterChange to the Start Menu when you installed it, start Infinite InterChange by running INTERCHG.EXE, which is located in the directory that you specified during installation.) Infinite InterChange will route messages when it is minimized or maximized.

You can run Infinite InterChange so that it comes up and works invisibly as a service without human intervention whenever your server computer restarts. For information, refer to Automatically Starting Infinite InterChange After Reboot.

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The Main Window

InterChange Main Window

File Menu

This menu contains the Exit option which allows you to stop the Infinite InterChange server.

Configure Menu

This menu contains options that allow you to customize the features of Infinite InterChange and set up user accounts. For information on the basic configuration options, click here. For information on the advanced configuration features, click here.

Windows Menu

This menu allows you to display the Infinite InterChange logs, which allow you to monitor Infinite InterChange use. Click here for information.

Help Menu

This menu allows you to view information about Infinite InterChange.

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Stopping Infinite InterChange

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Monitoring System Use

• Activities Log

• Active Users Log

• Statistics Log

• Intruder Lockout Log

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Activities Log

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Active Users Log

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Statistics Log

Following are the fields on the Statistics log.

System Up Time

The Total column shows, in days:hours:minutes:seconds format, the amount of time that Infinite InterChange has be running continuously. The Today column shows, in hours:minutes:seconds format how long Infinite InterChange has been running today.

Max Active Users

The Total column shows the greatest number of people who used Infinite InterChange simultaneously since Infinite InterChange was last started. The Today column shows the greatest number of people using Infinite InterChange simultaneously. The Current column shows the total number of people who are using Infinite InterChange currently.

Max Open Sockets

The Total column shows the greatest number of TCP/IP sockets that were open simultaneously since Infinite InterChange was last started. The Today column displays the greatest number of TCP/IP sockets that were open simultaneously today.

Max Active Threads

A thread is an instance of program execution within a multi-tasking application. Each active thread performs a particular task at the request of the application. The Total column shows the number of program threads active since Infinite InterChange was last started. The Today column shows the number of program threads active today. The Current column shows the number of program threads active at this point.

Requests Processed

The Total column shows the number of requests from e-mail clients that Infinite InterChange received and processed. The Today column shows the number of e-mail client requests that Infinite InterChange processed today. Requests include such activities as an e-mail client checking for new mail or a user selecting a button in WebMail.

Bytes Sent

The Total column shows the number of bytes of information transmitted since Infinite InterChange was last started. The Today column displays the number of bytes of information transmitted today.

Bytes Received

The Total column shows the number of bytes of information received since Infinite InterChange was last started. The Today column shows the number of bytes of information received today.

Users Served

The Total column shows the number of users who logged in since Infinite InterChange was last started. The Today column shows the number of users who logged in today.

HTML Files Served

The Total column displays the number of HTML files sent by the Infinite InterChange WebMail server since Infinite InterChange was last started. The Today column shows the number of HTML files sent by the Infinite InterChange WebMail server today.

GIF Files Served

The Total column shows the number of HTML files sent by the Infinite InterChange WebMail server since Infinite InterChange was last started. The Today column shows the number of HTML files sent by the Infinite InterChange WebMail server today.

Messages Served

The Total column displays the number of messages sent by Infinite InterChange to users since it was last started. The Today column displays the number of messages sent today.

Attachments Served

The Total column displays the number of message attachments that Infinite InterChange sent since Infinite InterChange was last started. The Today column shows the number of message attachments sent today.

Messages Posted

The Total column shows the number of messages sent by users since Infinite InterChange was last started. The Today column displays the number of messages sent by users today.

Messages Deleted

The Total column shows the number of messages that users have deleted since Infinite InterChange was last started. The Today column shows the number of messages users deleted today.

Dynamic Memory Blocks

The Total column shows the greatest number of dynamic memory blocks used since Infinite InterChange was last started. The Today column shows the number for today. The Current column shows the current number of dynamic memory blocks that Infinite InterChange is currently using.

Dynamic Memory Size

The Total column shows the greatest number of bytes of dynamic memory used since Infinite InterChange was last started. The Today column shows the number for today. The Current column shows the amount of dynamic memory that Infinite InterChange is currently using.

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Intruder Lockout Log

To view the Intruder Lockout log, from the Windows menu, select Intruder Lockout. (Another way to view the Intruder Lockout log is to double-click on the Intruder Lockout Warning that flashes when the server detects an intruder.)

To unlock a locked account, select it, use the Release button, and use the OK button.

To return to the Infinite InterChange main window, from the Windows menu, select Logo.

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Introduction to Configuration

Changing System Services Settings ó tells you how to customize the services available through Infinite InterChange. These include: IMAP server, NNTP server, POP3 server, InterChange Rules, HDML server, SMTP server, and WebMail services.

Configuring Security ó tells you how to secure your system.

Updating a File Extension Mapping ó tells you how to modify a list that links applications to file types.

Configuring Web Browsers ó tells you how to configure your usersí Web browsers for use with WebMail services

Automatically Starting Infinite InterChange After Reboot ó tells you how to run Infinite InterChange as a service so that it starts automatically when your server computer reboots.

For information about configuring e-mail interfaces and users, refer to Installation and Basic Configuration.

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Changing System Service Settings

• HDML ó Infinite InterChange allows a user who has a cellular or PCS phone that is compatible with the UP.Phone standard from Unwired Planet, Inc. to access his/her mailbox directly from that mobile telephone. From that UP.Phone device, a user can create, reply, forward, and delete messages. Infinite InterChange uses the Handheld Device Markup Language (HDML) developed by Unwired Planet, Inc. to transmit the messages and other information.

• IMAPS ó Allows remote users to access their e-mail messages through the Internet and Infinite InterChange. With IMAP, users send and receive e-mail in an interactive way. It connects Infinite InterChange to mailboxes on the IMAP4 server with which you are communicating with via the Internet. It sends outbound mail messages via SMTP.

• LDAP ó Allows users to access LDAP servers that provide e-mail directory services.

• NNTP ó Allows Infinite InterChange to act as a news server.

• POP3S ó Allows remote users who have POP3 e-mail clients to access their e-mail messages through the Internet and Infinite InterChange. POP3S allows users to download their e-mail and work off-line, but does not allow interactive updates like IMAP. If a user selects the POP3 interface, he/she will connect to the Infinite InterChange server. The server will download the userís mail to the his/her computer and the e-mail client will send the userís new outbound mail to the server for delivery. After that, the connection is terminated and the user can read, create, and manage his/her e-mail. The POP3 interface is ideal for a user who is charged by the minute by his/her Internet service provider (ISP). It also works well for the person who is traveling and wants to connect to the Internet, exchange messages through Infinite InterChange, and then work off line to read, manage, and create messages.

• RULES óAllows you to create and execute rules from the Infinite InterChange server for an Infinite InterChange user. The Rules server files, forwards, deletes, changes the status of, and sends automatic replies to messages.

• SMTP ó Provides a self-contained e-mail system. If you create a user account and select the SMTP interface, Infinite InterChange will create a mailbox that the user can access from an SMTP e-mail client such as ExpressIT! 2000 or WebMail.

• WEB (WebMail Services)ó Allows remote users to access, manage, and send their e-mail through the Internet by using a Web browser. When a user types the location (URL) of your Infinite InterChange Server in his/her Web browser, the Web browser displays the WebMail dialogs. The user can then manage his/her e-mail from within WebMail. No e-mail software is required on the userís computer.

Initially, all system services except Rules are configured and active. You can use the configured services with the settings provided. They will work well in most installations. If necessary, you may change the settings.

Click here to learn how to configure these services.

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Configuring System Service Settings

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. Select the service that you want to modify and use the Configure button. Infinite InterChange displays the Server Configuration dialog box for the service that you selected.

3. Modify the fields where necessary and use the OK button.

Click on the system service that you want to configure.

HDML

IMAP4

LDAP

NNTP

RULES

SMTP

POP3

WEBMAIL

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HDML Server Configuration Dialog Box

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. Select HDML and use the Configure button. Infinite InterChange displays the HDML Server Configuration dialog box.

3. Modify the fields where necessary and use the OK button.

Following are the fields on the HDML Server Configuration dialog box.

Server Process Active

Select Yes to activate your HDML server. Select No to deactivate your HDML server. The default value is Yes.

HDML Port Number

To change from the 8080, the default port number, specify the TCP/IP port number for your HDML server. Because most HDML servers use the default HTTP port of 80, you need to assign a port other than 80 if your WebMail server is using 80.

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IMAP4 Server Configuration Dialog Box

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. Select IMAP4 and use the Configure button. Infinite InterChange displays the IMAP4 Server Configuration dialog box.

3. Modify the fields where necessary and use the OK button.

Following are the fields on the IMAP4 Server Configuration dialog box.

Server Process Active

Select Yes to activate your IMAP4 server. Select No to deactivate your IMAP4 server. The default value is Yes.

IMAP4 Port Number

Specify the TCP/IP port number for your IMAP4 server. Because most IMAP4 servers use TCP/IP port 143, you should change this value only if:

• Port 143 is already in use

• To use an unusual TCP/IP port number to deter unauthorized use.

Note for IMAP and POP3 interfaces. Normally POP3 mail servers are configured to operate on port 110 and IMAP servers on port 143. To connect to a POP3 or IMAP4 mail server that is running on a port other than the default, you must add the following to the host name:

  :Port

where Port is the port number to which you are connecting.

For example, to connect to port 8143 on server INTERCHA.ACME.COM, you would specify:

  INTERCHA.ACME.COM:8143

You userís e-mail clients must support this form of addressing. This form is available in ExpressIT! 2000.

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Configuring the LDAP Client

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. Select LDAP and use the Configure button. Infinite InterChange displays the LDAP Client Configuration dialog box.

3. In the Description field, type a descriptive name for the LDAP server that you want to add.

4. In the LDAP Server Name field, type the Internet name of the LDAP server that you are adding.

5. If this LDAP server requires that clients specify a search root, type that search root in the Search Root field. Many LDAP servers require the client to provide a search root that specifies an organization name, country, or both. Your search root may be similar to this: O=Infinite, C=US

6. Use the OK button to save your changes.

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Configuring the NNTP Server

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. Select NNTP and use the Configure button. Infinite InterChange displays the NNTP Server Configuration dialog box.

3. Modify the fields where necessary and use the OK button.

Following are the fields on the NNTP Server Configuration dialog box.

Server Process Active

Select Yes to activate your NNTP server. Select No to deactivate your NNTP server. The default value is Yes.

NNTP Port Number

Specify the TCP/IP port number for your NNTP Server. Because most NNTP Servers use TCP/IP port 119, you should change this value only if:

• Port 119 is already in use.
• You want to use an unusual TCP/IP port number to deter unauthorized use.

Limit Size to n KB

Specify the maximum amount of space in KB that your newsgroup messages can fill on your Infinite InterChange server. When this size limit is exceeded, Infinite InterChange will delete the oldest messages first.

Newsgroup messages are stored in the NEWS directory beneath the directory in which you installed Infinite InterChange.

For example, if you installed InterChange in the C:\PROGRAMFILES\INTERCHG directory, your newsgroup messages would be stored in directories beneath the C:\PROGRAMFILES\INTERCHG\NEWS directory.

Limit Number of Messages to

Specify the maximum number of newsgroup messages that Infinite InterChange will store. When this limit is exceeded, Infinite InterChange will begin deleting the oldest messages first.

Discard messages older than n days

Specify the number of days that newsgroup messages should be stored on the Infinite InterChange server. Infinite InterChange will delete messages from the server that are older than the specified number. Valid values are in days and range from 1 to 365.

Configure Newsgroups button

Use this button to create and modify newsgroups. For information, click here.

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Creating Server-based Rules

The Rules server files, forwards, deletes, changes the status of, and sends automatic replies to messages. It helps users forward messages to other users, send automatic replies, and organize messagesóall from the Infinite InterChange server.

Enabling and Configuring the Rules Server tells you how to enable and configure rules processing and how to set up rules processing for your users.

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Enabling and Configuring the Rules Server

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. Select RULES and use the Configure button. Infinite InterChange displays the RULES Server Configuration dialog box.

3. Modify the fields where necessary and use the OK button.

Following are the fields on the Rules Server dialog box.

Enable automatic rules processing at server ó Select this box to enable the Rules server. Clear this box to disable the Rules server.

Process rules every x minute(s) ó This field determines how often, in minutes, Infinite InterChange will process usersí mail using the established Infinite InterChange rules. The default value is 10. Valid values are in minutes and range from 1 to 1440..

Edit Rules for User button ó Use this button to set up server based rules for an Infinite InterChange user. This process is described in Setting Up Server-based Rules for a User.

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Setting Up Server-based Rules for a User

Click here to learn how to create a new rule or modify and existing rule.

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Creating a New Rule or Modifying an Existing Rule

1. On the Rules Server dialog box, use the Edit Rules for User button. The Edit Rules User Login dialog box appears.

2. From the User Name pull-down list, select the appropriate User Name.

3. In the Password box, type the password associated with the User Name that you selected.

4. Use the OK button.

Infinite InterChange displays the InterChange Rules Engine dialog box. The names of existing rules, if any, will display in this box. If your user is using ExpressIT! 2000 with the EXP, SMF, IMAP4, or SMTP interface, this box lists any rules created in the ExpressIT! 2000 client in addition to any created on the Infinite InterChange server. For ExpressIT! 2000 users, Infinite InterChange maintains one set of rules; any changes that you make at the server or any changes that the user makes through ExpressIT! 2000 will be synchronized by Infinite InterChange.

To modify an existing rule, select the rule that you want to modify and use the Edit button. To add a new rule, use the Add button.

The Edit Rule dialog box displays.

This dialog box contains the following sections:

• Rule Name ó allows you to specify a name for the rule.

• Active ó select this box if you want this rule to take effect after you save it. Clear this box if you want to store the rule so that you can use it later. For example, if you create a rule which handles a userís messages he/she is on vacation, you could activate it while he/she is away and deactivate it when he/she returns.

• Folder ó allows you to select the folder that contains the messages on which you want to act. Choices include the userís new mail folder and any newsgroup folders on this server.

• Include Conditions ó allows you to specify when Infinite InterChange will apply this rule to a message. For example, you can specify that this rule should apply to all messages from Thomas Jefferson that have an urgent status.

• Exclude Conditions ó allows you to specify when Infinite InterChange should not apply this rule to a message. For example, you could specify that this rule should not apply to messages with the word expedition or Lewis in the body of the message.

• Actions ó allows you to select the actions that will happen when a message meets the criteria that you specified. For example, you could file all of the urgent messages from Thomas Jefferson that contained the word expedition in a folder named Urgent messages from Thomas.

To create a rule you must do the following items:

• If you want the rule to take effect immediately, activate the rule. Click here to learn how.

• Add a Rule Name. Click here to learn how.

• Add at least one Include Condition or Exclude Condition. . Click here to learn how.

• Add at least one Action. Click here to learn how.

• Click here to learn how to delete a rule.

• Click here to learn how to change the order in which your rules execute.

To create a new rule similar to an existing rule, refer to Creating a New Rule Based on an Existing Rule.

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Activating/Deactivating a Rule

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Adding or Changing a Rule Name

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Adding or Changing Include or Exclude Conditions

1. To add or change an Include Condition, do one of the following:
   • To add an Include Condition ó use the Add button located next to the Include Conditions box.

   • To change an Include Condition ó select the condition that you want to change and use the Edit button.

   • To delete an Include Condition ó select the condition and use the Remove button.

2. To add or change an Exclude Condition, do one of the following:
   • To add an Exclude condition ó use the Add button located next to the Exclude Conditions box.

   • To change an Exclude Condition ó select the condition that you want to change and use the Edit button.

   • To delete an Exclude Condition ó select the condition and use the Remove button.

   The Include/Exclude Conditions box displays.

3. From the Condition pull-down list on the Include/Exclude Conditions box, choose a message selection condition. Infinite InterChange will display the Include/Exclude Condition box for the condition that you selected. The information that the box requests varies by condition.

4. Fill in any information requested on the box for your condition and use the OK button. Click here for a description of the information that you need to complete on the condition box. Infinite InterChange returns you to the Edit Rule box.

5. Select Match All or Match Any. The Match All and Match Any boxes appear above the Include and Exclude Conditions boxes on the Edit Rule dialog box. If you select Match All, Infinite InterChange will check to see if a message meets all of the criteria (conditions) before it performs the specified action. If you select Match Any, Infinite InterChange will select messages that contain at least one of your criteria.

   For example, if you have specified two include conditions, sender contains Thomas Jefferson and priority urgent, Infinite InterChange will select only those messages from Thomas Jefferson that are urgent. If you selected Match Any, Infinite InterChange will select all messages from Thomas Jefferson and all messages that have an urgent status regardless of the sender. If you have more than one Sender Contains or Priority, you should select Match All.

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Rules Condition Box

Sender Contains

The message will be included or excluded if the specified person sent the message. In the Contains Text box, type the name of the sender.

Subject Contains

The message will be included or excluded if the subject line of the message contains the specified word or phrase. In the Contains Text box, type the word or words that must be included in the subject line of the message.

Message Text Contains

The message will be included or excluded if the message body contains the specified word(s). In the Contains Text box, type the word or words that must be included in the body of the message. If you include more than one word, the words must appear together and in the order that you specify in the body of the message for the rule to select the message.

Priority

The message will be included or excluded if it has the specified priority. Select Urgent or Normal.

Return Receipt Requested

The message will be included or excluded if it has the specified return receipt status. Select True if you want to select messages that request a return receipt or False to select messages that do not request a return receipt.

I am ìTo:î Recipient

The message will be included or excluded depending on whether you are a ìTo:î recipient. Select True if you want to include messages in which you are a ìTo:î recipient or False to select messages in which you are not a ìTo:î recipient.

I am ìCc:î Recipient

The message will be included or excluded depending on whether you are a ìCc:î recipient. Select True if you want to include messages in which you are a ìCc:î recipient or False to select messages in which you are not a ìCc:î recipient.

I am ìBcc:î Recipient

The message will be included or excluded depending on whether you are a ìCc:î recipient. Select True if you want to include messages in which you are a ìBcc:î recipient or False to select messages in which you are not a ìBcc:î recipient.

ìTo:î recipient contains

The message will be included or excluded if the ìTo:î recipient list contains the name that you specify.

ìCc:î recipient contains

The message will be included or excluded if the ìCc:î recipient list contains the name that you specify.

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Adding or Changing an Action

1. To add or change an action, use the Edit button next to the Actions dialog box. The Rule Actions dialog box displays.

2. Fill in the Rule Actions dialog box, which contains the following fields:
   • Forward to ó To forward qualifying messages, type the e-mail address of the person to whom you want to forward the message.

   • File to Folder ó To place qualifying messages into an existing Infinite InterChange folder, select a folder from the pull-down list.

   • Change Priority ó To change the priority of qualifying messages, select Urgent or Normal to change the priority to one of these values, or, select Unchanged to keep the existing priority.

   • Delete Message ó Select Yes if you want to delete qualifying messages or No if you want to keep them.

   • Auto Reply Text ó To send a response automatically to the sender of qualifying messages, in this box, type the response that you want to send. For example, you could return the following message to your manager whenever you receive a message from him/her:

         Thanks John, Iíll get to that today. Cheryl

     The system will send one auto reply message a day per address.

3. Use the OK button. Infinite InterChange displays the Edit Rules dialog box, which now displays the action that you specified.

4. When youíve completed your rule, use the OK button on the Edit Rules dialog box. (A completed rule contains at least one condition and one action.)

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Creating a New Rule Based on an Existing Rule

1. From the InterChange Rules Engine dialog box, select the rule that you want to use as your model.

2. Use the Copy button. A rule with the same name as the original rule displays on the Rules dialog box.

3. Select that new rule and use the Edit button. Infinite InterChange displays the Edit Rule dialog box, which allows you to modify the rule.

4. In the Rule Name box, change the name of this rule.

5. Change your conditions and actions. Refer to Creating a New Rule or Modifying an Existing Rule for information.

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Deleting a Rule

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Changing the Order of the Rules (Changing when a Rule Executes)

The order in which a rule executes can affect the outcome of the rule. For example, if rule 1, named Urgent, sorts all urgent messages and places them in your Urgent folder and rule 2 sorts all urgent messages from John and places them in the Urgent Messages from John folder, Urgent Messages from John will never receive any messages. To fix this, you would move Urgent Message from John to position 1.

The procedure that follows tells you how to change the order in which your rules execute. You may repeat this procedure until the list is in the correct order.

• Select the rule that you want to move.

• Use the Move button. ExpressIT! 2000 displays the Move Rule dialog box.

• In the Enter New Rule Number box, type the position in the rules list to which you want to move this rule.

• Use the OK button.

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Configuring the POP3 Server

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. Select POP3 and use the Configure button. Infinite InterChange displays the POP3 Server Configuration dialog box.

3. Modify the fields where necessary and use the OK button.

Following are the fields on the POP3 Server Configuration dialog box.

Server Process Active

Select Yes to activate your POP3 server. Select No to deactivate your POP3 server. The default value is Yes.

POP3 Port Number

Specify the TCP/IP port number for your POP3 server. Because most POP3 servers use TCP/IP port 110, you should change this value only if:

• Port 110 is already in use.
• If you want to use an unusual TCP/IP port number to deter unauthorized use.

Note for IMAP and POP3 interfaces. Normally POP3 mail servers are configured to operate on port 110 and IMAP servers on port 143. To connect to a POP3 or IMAP4 mail server that is running on a port other than the default, you must add the following to the host name:

    :Port

where Port is the port number to which you are connecting.

For example, to connect to port 8143 on server INTERCHA.ACME.COM, you would specify:

    INTERCHA.ACME.COM:8143

You userís e-mail client must support this form of addressing. This form is available in ExpressIT! 2000.

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Configuring the WebMail Server

Server Process Active

Select Yes if you want to activate your WebMail service. Select No to deactivate your WebMail service. The default value is Yes.

TCP/IP Port Number

Specify the TCP/IP port number for your WebMail server. Because most Web servers use TCP/IP port 80, you should change this value only if:

• Port 80 is already in use. This might occur if you have installed Infinite InterChange on the same computer as your Web server and your Web server is using port 80.
• If you want to use an unusual TCP/IP port number to deter unauthorized use.

Maximum Users

Specify the maximum number of people that can be logged on to InterChange at a time. Valid values range from 1 to 10,000. The default value is 1000.

Maximum TCP/IP Sockets

Specify the maximum number of InterChange transactions that can occur at a time. InterChange defaults to 100. We do not recommend changing this value.

Inactivity Logout

Specify the number of minutes that a client can be inactive before Infinite InterChange logs out that client. Valid values range from 0 (no inactivity logout) to 240. InterChange defaults to 30.

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Configuring the LDAP Server

Configuring Remote E-Mail Forwarding

Configuring Infinite InterChange Security

• User names and passwords. Because the user name/password combination provides essential security, please ensure that your Infinite InterChange users have a valid password. Click here for information.

• IP Address Restrictions. Infinite InterChange allows you to limit the IP addresses from which users can access Infinite InterChange. You can restrict IP addresses for specific Infinite InterChange users and/or for all Infinite InterChange users. Click here for information.

• Intruder Lockout. You can configure Infinite InterChange to lock intruders out of the system. Click here for information.

• Infinite InterChange Logs. You can monitor access to the system by using the Infinite InterChange logs. For information, click here.

To learn how to unlock a user account that has been locked out click here.

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E-mail User Names and Passwords

SMTP. A user who is configured to use the SMTP e-mail interface will be assigned a user name and a password by the Infinite InterChange administrator when he/she sets up user accounts.

EXP and SMF. A NetWare user who is configured to use the EXP or SMF e-mail interface will use his/her NetWare user name and password if the administrator selects the Use NetWare passwords (if available) configuration option. Users on other networks will use their MHS or Connect≤ user names and passwords.

VIM, FFAPI, POP3, and IMAP. Users who are configured for the VIM, FFAPI, POP3, or IMAP e-mail interface will use their e-mail application user names and passwords.

MAPI. Users who are configured for the MAPI e-mail interface will use their MAPI profile name and, if they have one, a password that the Infinite InterChange administrator assigns when he/she sets up the user account.

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Restricting Access from IP Addresses

• User-specific TCP/IP restrictions, which limit each user to a specified set of IP addresses. Setting up user-specific restrictions for all of your users prevents someone who has stolen a user name and password from accessing that userís account from an unregistered address. Click here for information.

• System-wide IP address restrictions, which limit the IP addresses from which users can access Infinite InterChange. System-wide restrictions apply to anyone trying to access this Infinite InterChange server. For example, if you suspect that someone is trying to break into your system from a particular IP address, you could set up a system-wide restriction so that anyone trying to log on from that restricted address would be locked out. Click here for information.

Infinite InterChange allows you to use wildcards when you configure access restrictions.

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Wildcards

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Configuring User-specific Address Restrictions

1. From the Configure menu, select Users. Infinite InterChange displays the InterChange Users dialog box.

2. From the InterChange Users dialog box, select the account that you want to change.

3. Use the Edit button. Infinite InterChange displays the User Configuration dialog box.

4. Use the Edit IP Address Restrictions button. Infinite InterChange displays the IP Address Restrictions dialog box, which allows you to limit the IP addresses from which the selected user can access Infinite InterChange.

5. You can limit the userís access to Infinite InterChange to certain IP addresses by configuring one or more Allowed addresses. To add an Allowed address, type the IP address or its alias into the Allowed box. Use the Add button to the right of the box. (If you type an alias, Infinite InterChange displays a confirmation message. Use the Yes button to add the IP address associated with the alias to the list or the No button to add the alias to the list.) Repeat this process for each of the addresses to which you want to restrict the user.

6. You can prevent the user from accessing Infinite InterChange from one or more IP addresses by configuring Blocked addresses. To add a Blocked address, type the IP address or its alias into the Blocked box and use the Add button to the right of the box. (If you type an alias, Infinite InterChange will display a confirmation message. Use the Yes button to add the IP address associated with the alias to the list or the No button to add the alias to the list.) Repeat this process for each of the addresses you want to block.

7. Use the OK button. Infinite InterChange displays the InterChange Users dialog box.

8. Use the OK button.

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Removing User-specific IP Address Restrictions

1. From the Configure menu, select Users. Infinite InterChange displays the InterChange Users dialog box.

2. Select the account that you want to change.

3. Use the Edit button. Infinite InterChange displays the User Configuration dialog box.

4. Use the Edit IP Address Restrictions button. Infinite InterChange displays the IP Address Restrictions dialog box.

5. Select the address that you want to remove from the list.

6. Use the Delete button.

7. Use the OK button. Infinite InterChange displays the InterChange Users dialog box.

8. Use the OK button.

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Configuring System-wide Address Restrictions

1. From the Configure menu, select IP Address Restrictions. Infinite InterChange displays the IP Address Restrictions dialog box.

2. If you want your POP3, NNTP, and IMAP4 users who do not have Internet access to be able to connect to the Infinite InterChange server through IPX, select Enable clients to connect via IPX/SPX. If you select this option, Infinite InterChange will support IPX clients and use Service Advertising Protocol to advertise its presence on a Novell network. This means that users who do not have Internet access can access Internet newsgroups through Infinite InterChange. Clear the box to support only TCP/IP connections.

3. You can limit the IP addresses from which users can access Infinite InterChange by configuring one or more Allowed addresses. To add an Allowed address, type the IP address or its alias into the Allowed box. Use the Add button to the right of the box. (If you type an alias, Infinite InterChange displays a confirmation message. Use the Yes button to add the IP address associated with the alias to the list or the No button to add the alias to the list.) Repeat this process for each of the addresses to which you want to limit your users.

4. You can prevent users from accessing Infinite InterChange from one or more IP addresses by configuring Blocked addresses. To add a Blocked address, type the IP address or its alias into the Blocked box and use the Add button to the right of the box. (If you type an alias, Infinite InterChange will display a confirmation message. Use the Yes button to add the IP address associated with the alias to the list or the No button to add the alias to the list.) Repeat this process for each of the address you want to block.

5. Use the OK button.

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Removing System-wide IP Address Restrictions

1. From the Configure menu, select Address Restrictions. Infinite InterChange displays the IP Address Restrictions dialog box.

2. Select the address that you want to remove from the list.

3. Use the Delete button.

4. Use the OK button.

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Configuring Intruder Lockout Settings

1. From the Configure menu, select Intruder Lockout Settings.

   InterChange displays the Intruder Lockout Settings dialog box.

2. Change the values of the fields, where appropriate, and use the OK button. Following are the fields on the Intruder Lockout Settings dialog box.

Detect Intruders

Determines whether the intruder detection option for Infinite InterChange is active. Select Yes to turn on intruder detection, which locks the account and/or the IP address of the intruder. Select No to turn intruder detection off. The default value is No.

Incorrect Login Attempts Allowed

If the value for Detect Intruders is Yes, this field determines the number of incorrect login attempts that can occur before Infinite InterChange locks out the intruder. Valid values range from 1 to 100. The default value is 7.

Bad Login Count Retention Time

If the value for Detect Intruders is Yes, this field determines the number of minutes that Infinite InterChange will count incorrect login attempts before setting the incorrect login attempts count back to zero. Valid values range from 1 to 2440. The default value is 60.

Lock Account After Detection for

If the value for Detect Intruders is Yes, this field determines the number of hours that will pass after a lockout before Infinite InterChange allows a log on from the offending user and/or the IP address. Valid values range from 1 to 7200. The default value is 12.

Lockout

This field determines what will happen when a lockout occurs. Select one of the following values:

• User Account ó Infinite InterChange will not allow anyone using the offending user account to log into Infinite InterChange.

• IP Address ó Infinite InterChange will not allow anyone to log in from the offending IP address.

• Both ó Infinite InterChange will not allow anyone using the offending user account or the offending IP address to log in. Infinite InterChange defaults to Both.

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Unlocking a User Account

1. Click on the Intruder Lockout warning message, or, from the Windows menu, select Intruder Lockout. Infinite InterChange displays the Intruder Lockout window, which displays locked accounts.

2. From the list of locked accounts, select the account that you want to reinstate.

3. Use the Release button.

4. Use the OK button.

Another way to reinstate a locked account is to edit the userís Infinite InterChange account in the following manner:

1. From the Configure menu on the Infinite InterChange window, select Users. Infinite InterChange displays the InterChange Users dialog box.

2. Select the account that you want to reinstate.

3. Use the Edit button

4. Change the Account is Locked setting from Yes to No.

5. Use the OK button. Infinite InterChange returns you to the InterChange Users dialog box.

6. Use the OK button. Infinite InterChange returns you to the Infinite InterChange window.

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Updating a File Extension Mapping

You may want to update the file extension mappings in Infinite InterChange when you come across an application with a new file extension. To add or edit a mapping, refer to the topic Adding or Editing a File Extension Mapping.

If a user attempts to view a file attachment that does not have a Infinite InterChange file extension mapping, Infinite InterChange transmits the file with a MIME type of WebMail/extension (where extension is the fileís extension).

To use a Web browser mapping instead of Infinite InterChangeís, you must delete the Infinite InterChange file extension mapping. Refer to Deleting a File Extension Mapping for more information.

To learn more about how your Web browser associates helper applications with MIME types, refer to the documentation for your Web browser.

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Adding or Editing a File Extension Mapping

1. From the Configure menu, select File Extension Mappings. Infinite InterChange displays the File Extension Mappings dialog box.

2. Do one of the following actions:
   • To edit a file extension mapping, select the mapping that you want to edit and use the Edit button.
   • To add a new file extension mapping, use the Add button.

   Infinite InterChange displays the Edit File Extension Mapping dialog box.

3. Type the requested information in the appropriate boxes and use the OK button. A description of the fields on the Edit File Extension Mapping dialog box follows.

File Extension

The file extension that you want to associate with a MIME type. Values must be standard extensions.

MIME Type

The standard MIME type that you want to associate with the file extension. Values must be standard MIME types.

Description

A description of the MIME type.

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Deleting a File Extension Mapping

1. From the Configure menu, select File Extension Mappings. Infinite InterChange displays the File Extension Mappings dialog box.

2. Select the file extension mapping that you want to delete.

3. Use the Delete button. Infinite InterChange deletes the mapping.

4. Use the OK button. Infinite InterChange will now use the Web browserís mapping for the file extension that you deleted.

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Configuring Web Browsers

The procedure that follows tells you how to add or modify the Web browser settings. You need to change or add information about a userís Web browser only when a user is having problems with the way that WebMail displays in his/her Web browser.

1. If you are adding or editing a Web browser configuration, you must obtain the Web browser ID string. To obtain the ID string, examine the Activities log. To view the Activities log, from the Windows menu, select Activities Log. Locate an entry for the user who is having problems. The entry will tell you the ID string for the userís browser. For example, the ID string for the NCSA Mosaic version 2.0 browser is: NCSA Mosaic/2.0(Windows x86). If you canít find an entry for the user, have them log into InterChange using the browser in question. This will create an entry in the Activities log.

2. From the Configure menu, select Browser Defaults. Infinite InterChange displays the Browser Configurations dialog box.

3. To add a new Web browser configuration, use the Add button. To modify an existing configuration, select the Web browser configuration that you want to change and use the Edit button. Infinite InterChange displays the Edit Browser Configuration dialog box.

4. Add or update the fields on this dialog box. Then use the OK button. Following is a description of the fields on the Browser Configurations dialog box.

Browser ID String

Type the standard ID string or a portion of it (a substring) for the Web browser that you want to configure. If you use a substring, WebMail will pick the closest match.

For example, the ID string for Mosaic is:

    NCSA Mosaic/2.0(Windows x86)

Note that browser ID strings are very specific and can differ between versions and platforms.

Browser Supports ìIf- Modified-Sinceî Keyword

Some browsers support the HTTP standard If-Modified-Since keyword. If a browser supports this keyword, it will check the network at a configured interval for document changes and display a fresh document from the network rather than a stale one from its cache.

Netscape Navigator, for example, supports this keyword and allows you to configure the interval through the Cache dialog box. Microsoftís Internet Explorer, in contrast, does not support this standard.

If your browser supports this HTTP standard, select Yes. If it doesnít, select No. Although Netscape supports this keyword, support for it is not enabled by default, therefore we recommend setting this to No.

Refer to your Web browserís documentation for information. If the documentation does not provide this information, contact the Web browserís technical support department.

Browser Supports ìHTTP File Uploadî?

Select Yes if your Web browser allows you to send files. Select No if your Web browser does not allow you to send files. The default value is No. At the time of this printing, Netscape Navigator 2.0 and later supports file uploads. All Microsoft Internet Explorer versions up to and including 3.0 do not.

Default template for users of this browser

From the pull-down list, select the template that works the best with this Web browser. WebMail templates determine the appearance of the WebMail userís screens. WebMail provides the following templates:

• DEFAULT ó this template works well with most Web browsers.

• NONTABLE ó select this template if the Web browser that you are configuring does not display tables correctly.

• SMALL ó this template displays a smaller version of WebMail buttons and graphics than the DEFAULT template. It does not display the button name on the button. This template is a good choice for experienced WebMail users.

• SMALL_NT ó this template displays a smaller version of WebMail buttons and graphics than the DEFAULT template in a format useful if your Web browser does not display tables correctly.

• TEXTONLY ó this template substitutes words for the pictures on the other templates.

• TINY ó this template has very small buttons and graphics.

• TINY_NT ó this template has very small buttons and is presented in a format that is appropriate if the Web browser that you are configuring does not display tables correctly.

Force use of default template?

Select No to allow users to change their WebMail template from within the WebMail userís Options dialog box. The default value is No.

Select Yes if you always want your WebMail users to use the template configured for their browser.

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Automatically Starting Infinite InterChange After Reboot

If you are using Windows 95, click here for additional information.

Click here to learn how to change a network connection for automatic startup. Click here to learn how to remove a network connection.

The procedure that follows tells you how to set up Infinite InterChange so that it runs as a service.

1. From the Configure menu, select Automatic Startup. The Run as a Service dialog box displays. It is different for Windows NT and Windows 95.

2. Select the check box to enable automatic startup after reboot. (If you are using Windows 95, select the Start InterChange server automatically when PC is rebooted box. If you are using Windows NT, select the Run InterChange server automatically as a Windows NT service box.)

3. If you are using Windows 95, skip this step. If you are using Windows NT, in the User Name box, type the user name for the existing Windows NT server account under which this service will run. If the Windows NT account is a domain account (required for the EXCH interface), specify the domain\user. In the Password box, type the associated password.

4. Follow this procedure for each network connection to your e-mail database(s).
   1. Use the Add button. The Network Connection dialog box displays. This dialog allows you to specify the network paths to your e-mail databases.

   2. In the Network Path box, type the path to the network connection that you must make to access your e-mail database. For example, if Infinite InterChange must connect to a Connect≤ mail database on the SYS volume of a NetWare file server named INFINITE, then you would type the following network destination:

        \\INFINITE\SYS

   3. In the User Name box, type the user name necessary to connect to the network path that you specified. Note that some Windows 95 installations require only a password.

   4. In the Password box, type the password associated with the user name.

   5. Use the OK button.

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IMPORTANT NOTE WINDOWS 95 USERS

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Changing a Network Connection for Automatic Startup

1. From the Configure menu, select Automatic Startup. The Run as a Service dialog box displays.

2. From the Network Connections Required list, select the network connection that you want to modify.

3. Use the Edit button. The Network Connection dialog box displays.

4. Change one or more of the following fields:

   Network Path ó the value for the path to the network connection that you must make to access your e-mail database.

   For example, if Infinite InterChange must connect to a Connect≤ mail database on the SYS volume of a NetWare file server named INFINITE, then you would type the following network destination:

     \\INFINITE\SYS

   User Name óthe user name necessary to connect to the network path that you specified. Note that some Windows 95 installations require only a password.

   Password ó the password associated with the user name.

5. Use the OK button.

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Removing a Network Connection for Automatic Startup

1. From the Configure menu, select Automatic Startup. The Run as a Service dialog box displays.

2. From the Network Connections Required list, select the network connection that you want to remove.

3. Use the Remove button.

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Introduction to News Server

• Create your own Internet newsgroups
• Mirror (replicate) existing Internet newsgroups
• Create newsgroups for use within your organizationís internal network (intranet newsgroups)
• Control who has access to your newsgroups

The following topics describe newsgroups and, in particular, the Infinite InterChange NNTP server. Click on a topic for information.

What are Newsgroups? ó describes what newsgroups are and how they can be of use to your organization.

How Do People Subscribe? ó tells you how your users can participate in an Infinite InterChange newsgroup.

Configuring Your News Server ó tells you how to set up your Infinite InterChange news server.

Newsgroup Addressing ó tells you how to address messages to your newsgroup.

Creating a Newsgroup ó tells you how to use Infinite InterChange to create your own newsgroup.

Configuring a Newsgroup ó tells you how to change the settings for a newsgroup and establish access rights to it.

Mirroring an Existing Internet Newsgroup ó tells you how to replicate newsgroups that exist on other news servers.

Deleting a Newsgroup ó tells you how to remove a newsgroup from your news server.

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What are Newsgroups?

Each newsgroup has a focus or topic, which is usually indicated by the hierarchical newsgroup name. For example, newsgroup names beginning with comp discuss computer-related topics. The comp.internet.net-happenings newsgroup is a forum for Internet announcements. Newsgroup topics include everything from the fine arts to network protocols.

Newsgroups allow subscribers to browse through a variety of information and opinions on a single topic. Messages are sorted by thread, or subject, so that subscribers can follow an electronic discussion from beginning to end.

Newsgroup messages are stored in databases on news servers. A subscriber uses an NNTP client (for example, ExpressIT! 2000) to connect to the news server. The news server then downloads the list of newsgroup messages to the subscriberís computer and allows him/her to read the newsgroup messages.

With Infinite InterChange, you can control who subscribes to your newsgroups. For example, you could create a newsgroup that is available throughout the Internet, another newsgroup available only to the members of your organization, and a newsgroup for a particular department in your organization. Infinite InterChange allows you to control who can post to and read newsgroup messages by validating user names and passwords and by limiting IP addresses.

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How Do People Subscribe?

For information on how to subscribe to newsgroups using ExpressIT! 2000, refer to The ExpressIT! 2000 Global Folder Interface Guide or explore the ìGlobal Folders/Newsgroupsî topic in the on-line ExpressIT! 2000 Userís Guide.

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Configuring Your News Server

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. Select NNTP and use the Configure button. Infinite InterChange displays the NNTP Server Configuration dialog box for the service that you selected.

3. Modify the fields where necessary and use the OK button when you complete your changes. A description of each of the fields follows.

Server Process Active ó Select Yes to activate your NNTP server. Select No to deactivate your NNTP server. The default value is Yes.

NNTP Port Number ó Specify the TCP/IP port number for your NNTP Server. Because most NNTP Servers use TCP/IP port 119, you should change this value only if:

• Port 119 is already in use.
• If you want to use an unusual TCP/IP port number to deter unauthorized use.

Limit Size to n KB ó Specify the maximum amount of space in KB that your newsgroup messages can fill on your Infinite InterChange server. When this size limit is exceeded, Infinite InterChange will delete the oldest messages first. Valid values range from 1 to 65535.

Newsgroup messages are stored in the NEWS directory beneath the directory in which you installed Infinite InterChange. For example, if you installed Infinite InterChange in the C:\PROGRAM FILES\INTERCHG directory, your newsgroup messages would be stored in directories beneath the C:\PROGRAM FILES\INTERCHG\NEWS directory.

Limit Number of Messages to ó Specify the maximum number of newsgroup messages that Infinite InterChange will store. When this limit is exceeded, Infinite InterChange will begin deleting the oldest messages first. Valid values range from 1 to 65535.

Discard messages older than n days ó Specify the number of days that newsgroup messages should be stored on the Infinite InterChange server. Infinite InterChange will delete messages from the server that are older than the specified number. Valid values range from 1 to 365.

Configure Newsgroups button ó Use this button to create and modify newsgroups. For information, refer to Creating a Newsgroup and Configuring a Newsgroup.

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Newsgroup Addressing

When the subscriber wants to participate in the discussion, he/she sends a message to the newsgroupís address.

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Creating a Newsgroup

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. In the list box, select NNTP.

3. Use the Configure button. Infinite InterChange displays the NNTP Server Configuration dialog box.

4. Use the Configure Newsgroups button. The Newsgroups dialog box displays.

5. Use the Add button. The Create New Newsgroup dialog box displays.

6. In the Group Name box, type a name for your newsgroup. The name should follow any internal standards that you have developed for your organizationís newsgroups. Valid values include characters other than 0 (zeros) and spaces.

7. Use the OK button. Infinite InterChange displays a message telling you that your newsgroup was created successfully.

8. Use the OK button. The Newsgroup Configuration dialog box displays.

9. To change the size and space restrictions for this newsgroup or to determine who can participate, fill in the fields on this dialog box. Note that all of the fields are optional. Refer to Configuring a Newsgroup.

10. Use the OK button. The Infinite InterChange NNTP Server can now accept messages for your new newsgroup.

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Configuring a Newsgroup

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. In the list box, select NNTP.

3. Use the Configure button.

4. Infinite InterChange displays the NNTP Server Configuration dialog box.

5. Use the Configure Newsgroups button. The Newsgroups dialog box displays.

6. Select the newsgroup for which you want to change settings.

7. Use the Edit button. Infinite InterChange displays the configuration dialog box for the newsgroup that you selected. View the topics listed below for information on the different aspects of newsgroup configuration.

Configuring Size/Space Restrictions

Securing your Newsgroup

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Configuring Size/Space Restrictions

1. Select the Configuration tab on the configuration dialog box for your newsgroup if it is not already selected.

2. Clear the Use Default Size/Space Restrictions box.

3. Change the values for one or more of the following fields
   • Limit Size to n KB. Specify the maximum amount of space in KB that your newsgroup messages can fill on your Infinite InterChange server. When this size limit is exceeded, Infinite InterChange will delete the oldest messages first.

   • Limit Number of Messages to. Specify the maximum number of newsgroup messages that Infinite InterChange will store. When this limit is exceeded, Infinite InterChange will remove the oldest messages first.

   • Discard messages older than n days. Specify the number of days that newsgroup messages should be stored on the Infinite InterChange server. Infinite InterChange will remove messages from the server that are older than the specified number of days.

4. If you have completed your configuration changes, use the OK button. Otherwise, you can establish or change who can participate in the newsgroup. Refer to Securing Your Newsgroup.

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Securing Your Newsgroup

• You can select which Infinite InterChange users can participate in a particular newsgroup. Refer to Limiting Newsgroup Participation Through User Logon for information.

• You can limit the IP addresses from which users can access an Infinite InterChange newsgroup. Refer to Limiting Newsgroup Participation Through IP Addresses for information.

• You can restrict access by requiring users to log on and through IP address restrictions. Refer to Limiting Newsgroup Participation through IP Addresses.

To use the same access restrictions that you defined for another newsgroup, on the Newsgroup Configuration dialog box and select the newsgroup that has the access restrictions that you want to copy from the To use the same access restrictionsÖ pull-down list.

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Limiting Newsgroup Participation Through User Logon

1. Select the User Restrictions tab on the configuration dialog box for your newsgroup.

2. Select the Require user login for access box. If you simply check this box, all Infinite InterChange users will be allowed to participate in this newsgroup if they supply the proper user name and password. If you want to restrict access even further, you may choose which users may participate in the newsgroup.

3. Do one of the following:
   • To create a list of all of the users allowed to access this newsgroup, use the Add button. Infinite InterChange displays the Select Users dialog box. Select the users who may access this newsgroup and use the Allow button.

   • To create a list of all user names that you want to exclude from the newsgroup, use the Add button. Infinite InterChange displays the Select Users dialog box. Select the users who you want to restrict from using this newsgroup and use the Do Not Allow button.

   Infinite InterChange returns the User Restrictions tab, which now shows the users who may log onto the newsgroup.

4. If you have completed your configuration changes, use the OK button.

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Selecting Multiple User Names

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Limiting Newsgroup Participation through IP Addresses

1. Select the IP address restrictions tab on the configuration dialog box for your newsgroup.

2. Select the Restrict access by IP address box. This box allows you to specify which IP addresses will be allowed access or which will be blocked. Initially, all IP addresses are allowed.

3. Do one or more of the following:
   • To allow an IP addresses to access this newsgroup, use the Add button. Infinite InterChange displays the IP Address Restrictions dialog box. Type the IP address that you want to allow and use the Allow button. You may use the wildcard character (*).

   • To prohibit an IP address from accessing the newsgroup, use the Add button. Infinite InterChange displays the IP Address Restrictions dialog box. Type the IP address that you want to prohibit and use the Do Not Allow button. You may use the wildcard character (*).

   • If you have established both user logon restrictions and IP address restrictions and you want to require that the user enters a valid user name and password and that they access the newsgroup from an allowed IP address, select the Require both user login and accessÖ box. If this box is not selected, users will be allowed to participate in the newsgroup with a valid logon ID and password or from an allowed IP address.

4. To delete any IP address restriction from the list, select the IP address and use the Remove button.

5. When you complete your IP address restrictions, use the OK button.

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Mirroring an Existing Internet Newsgroup

The procedure that follows tells you how to mirror an Internet newsgroup on your Infinite InterChange server.

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. In the list box, select NNTP.

3. Use the Configure button. Infinite InterChange displays the NNTP Server Configuration dialog box.

4. Use the Configure Newsgroups button. The Newsgroups dialog box displays.

5. Use the Add button. The Create New Newsgroup dialog box displays.

6. Use the Mirror a group on another server button. The Select News Server dialog box displays.

7. Type the name of the news server that carries the newsgroup that you want to mirror.

8. Use the OK button. Infinite InterChange connects to the news server that you specified and displays the Select Newsgroup to Mirror dialog box.

9. Select one or more newsgroups that you want to mirror.

10. Use the OK button. A informational dialog box displays.

11. Use the OK button. The configuration dialog box for the newsgroup displays. You may leave the default values or change them. For information on how to change any of the values, refer to Configuring Your Newsgroup.

12. Use the OK button.

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Deleting a Newsgroup

1. From the Configure menu, select System Services. Infinite InterChange displays the Configure System Services dialog box.

2. In the list box, select NNTP. Use the Configure button. Infinite InterChange displays the NNTP Server Configuration dialog box.

3. Use the Configure Newsgroups button. The Newsgroups dialog box displays.

4. Select the newsgroup(s) that you want to remove.

5. Use the Remove button. The confirmation message displays.

6. Use the Yes button.

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Unwired Planet License Agreement

This UP.LINK Web Server Runtime License Agreement (ìAgreementî) authorizes you (a person or entity) to use the software accompanying this Agreement and related documentation (collectively, the ìLicensed Softwareî) subject to the terms and conditions set forth below. Read this Agreement carefully before installing or using the Licensed Software. By installing and/or using the Licensed Software, you agree to be bound by the terms and conditions stated below.

LICENSE AND USE. Unwired Planet, Inc. (ìUPIî) grants you a non-exclusive, non-transferable license to use the Licensed Software solely with Infinite InterChange as licensed by you from Infinite Technologies. You may make one (1) copy of the Licensed Software on magnetic media solely as an archival back-up copy of the original media. You must reproduce and include all copyright, trademark, and other proprietary notices of UPI with all copies you make of the Licensed Software.

LIMITED RIGHTS. Your rights in the Licensed Software are limited solely to the rights stated above in Section 1. That is, you may not copy, sell, rent, lease, sublicense, lend, make derivative works of or distribute the Licensed Software. In addition, except as otherwise provided by law, you may not assign or transfer this license to any third party without the prior written consent of UPI. You may not reverse engineer, reverse compile, disassemble, or otherwise attempt to derive information from any Licensed Software provided to you in object code format. You may not use the Licensed Software for any purpose other than use with Infinite InterChange.

OWNERSHIP. The Licensed Software is copyrighted and owned by UPI and is protected by United States intellectual property laws and international treaty provisions.

WARRANTY. The parties hereto acknowledge and agree that UPI is providing the licensed software to you on an ìas isî basis, and that UPI grants and provides no warranties, express or implied, by statute or otherwise, regarding the licensed software, their fitness for any purpose, their quality, their merchantablity, or otherwise. Contract, tort, statute, or otherwise. UPIís liability under the warranty shall be limited to either replacement or refund of the vendorís purchase price. Any repair or replacement is UPIís sole option. To the maximum extent permitted by applicable law, UPI disclaims all other representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, with respect to the licensed software. UPI does not warrant, guarantee, or make any representations regarding the use of, or the results of the use of, this licensed software in terms of correctness, accuracy, reliability or otherwise, and you rely on this licensed software and its results solely at your own risk. You may have other rights that vary by jurisdiction. You may use all available precautions against viruses and similar infections that you deem appropriate to limit your risks.

LIMITATION OF LIABILITY. In no event shall UPI or its suppliers or distributors be liable for any lost profits or costs of procurement of substitute goods or services or for any direct, special, indirect, special, indirect, incidental, economic, cover or consequential damages, however caused and whether arising under contract, tort, negligence or other theory of liability arising out of the use of or inability to use the licensed software, even if UPI is advised of the possibility of such damages.

NO OTHER OBLIGATIONS. This Agreement creates no obligations on the part of UPI other than as specifically stated herein. Specifically, and without limitation, this Agreement creates no training, maintenance or service obligations with respect to the Licensed Software on the part of UPI.

CONFIDENTIALITY. You hereby acknowledge that certain portions the Licensed Software contain UPI confidential and proprietary information. You hereby agree that as to any of the Licensed Software believed by you or identified to you by UPI in writing as being confidential, you will keep such Licensed Software in strict confidence and will not reveal it to anyone unless you are required to disclose it by order of a judicial tribunal or government agency.

TERMINATION. This Agreement is effective until terminated. You may terminate this Agreement at any time by destroying the Licensed Software, all back-up copies all related materials provided to you by UPI. Your license rights automatically terminate immediately without notice if you fail to comply with any provision of this Agreement. Upon termination, you must destroy or return the Licensed Software and all related materials to UPI at the below address.

GENERAL. This Agreement shall be construed and interpreted according to the laws of the State of California and all disputes arising under this Agreement shall be heard in the state courts of California in the county of San Mateo or in the federal courts of the Northern District of California, and you hereby consent to the jurisdiction and venue of such courts. If any provision of this Agreement is deemed invalid or unenforceable, it will not affect the validity of the other provisions of this Agreement. You acknowledge and agree that the Licensed Software may be subject to restrictions and controls imposed by the United States Export Administration Act and the regulations thereunder. You agree and certify that you will not send either the Licensed Software or any directly related materials to any country in which the Licensed Software is subject to export controls.

If you have any questions regarding the applicable fees, product information, and support, please contact Product Sales at Unwired Planet.

Unwired Planet, Inc.
390 Bridge Parkway
Redwood Shores, CA 94065
Telephone: (415)596-5200
http://www.uplanet.com

Handheld Device Markup Language, HDML, UP.Link, and UP.Phone are the trademarked property of Unwired Planet, Inc.

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Introduction to UP.Phones

Before you use your UP.Phone for e-mail, please familiarize yourself with the basics of the phone such as how to type information, how to select options, how to move through the display, and how to use softkeys.

UP.Phones and InterChange ó describes UP.Phones and tells you how they work with Infinite InterChange.

Setting up the UP.Phone ó tells you how to set up Infinite InterChange to work with your UP.Phone and how to set up your UP.Phone to work with Infinite InterChange.

Logging on and Displaying the Main Menu ó tells you how to log on to Infinite InterChange via a UP.Phone and how to view the InterChange main menu.

Viewing a Message ó tells you how to read a message and reply to it, forward it, save it, or delete it.

Creating and Sending a Message ó tells you how to create, address, and send a message.

Creating and Removing Address Book Entries ó tells you how to create and delete entries from your UP.Phone address book.

Customizing UP.Phone Mail ó tells you how to log on to Infinite InterChange from your UP.Phone automatically and how to change the appearance of the message list and message window.

Ending Your UP.Phone Mail Session ó tells you how to end your Infinite InterChange exchange on your UP.Phone.

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UP.Phones and InterChange

By purchasing Infinite InterChange, you are agreeing the terms of the Unwired Planet, Inc. software license agreement. This license grants each of your Infinite InterChange users the right to use the Infinite InterChange HDML server.

A UP.Phone Device Displaying a Message

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Setting up the UP.Phone

1. Configure the Infinite InterChange HDML server. Click here for information.
2. Register your service and get a service number. Click here for information.
3. Set up a bookmark on the userís UP.Phone so that they can contact Infinite InterChange easily. Click here for information

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Activating the HDML Server

1. From the Configure menu of Infinite InterChange, select System Services.

2. Infinite InterChange displays the Configure System Services dialog box.

3. Select HDML.

4. Use the Configure button. The HDML Server Configuration dialog box displays.

5. At the Server Process Active field, select Yes. This will activate the HDML server.

6. If you need to change the HDML port number, in the HDML Port Number field, specify the TCP/IP port number for your HDML server. Because most HDML servers use the default HTTP port of 80, you need to assign a port other than 80 if your WebMail server is using 80.

7. Use the OK button.

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Registering a Service

Your HDML URL

To register, you will need to tell your service provider or system administrator the URL for your HDML service. Your URL will have the format:

     http://hostname:portnumber/hdml

where hostname is the host name of your Infinite InterChange server and portnumber is the port number that you configured for the Infinite Interchange HDML service. (Refer to Activating the HDML Server.)

For example, if your server was intercha.acme.com and you used the default port number of 8080, the URL for your InterChange HDML server would be:

     http://intercha.acme.com:8080/hdml

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Setting up a Bookmark

1. From the main UP.Phone menu, select Directory.

2. Use the OK softkey.

3. From the menu, select Find.

4. Use the OK softkey.

5. From the menu, select By Number.

6. Use the OK softkey.

7. At the Service Number prompt, type the service number that you received from your cellular phone company or system administrator.

8. Use the OK softkey. The Infinite InterChange logon card appears. This is the card that from which you will log on to Infinite InterChange.

9. Use the Mark softkey. This creates a bookmark at the Infinite InterChange login card.

10. At the Edit Name prompt, type a name that you want to use to bring up the Infinite InterChange logon card. We recommend a name that corresponds with the activity such as mail or messages.

11. Use the OK softkey. A confirmation message displays.